Academic Programs & Student Services Coordinator

Montana State University - Office of Student Engagement; Bozeman (MT); On-site; USD 42,000 - 52,000; Full time

Job summary

Montana State University is seeking an Academic Services Coordinator within the College of Education, Health and Human Development's Department of Education. This position serves as the initial point of contact for students and the public, manages undergraduate and some graduate programs, and provides administrative, technical, and customer service support to faculty and students.

The successful candidate will coordinate course schedules, records, prerequisites, and scholarships; assist with

Qualifications

• Progressively responsible administrative work experience, or an equivalent combination of relevant education and experience.
• Demonstrated experience in customer service and working with constituents from all backgrounds.
• Experience organizing, prioritizing, meeting deadlines, and maintaining accuracy.
• Advanced proficiency in Microsoft Word and Excel, Outlook, and computer databases.

Responsibilities

• Coordinate undergraduate program aspects, including student registration, prerequisites checks, records management, DegreeWorks exceptions, and scholarship awarding processes.
• Develop and update semester-by-semester course schedules with department leadership.
• Analyze enrollment, courses, and curriculum data.
• Support MAT student registration and application processes with the Director of Alternative Pathways.
• Maintain course schedules for licensure and graduate programs.
• Maintain undergraduate catalog entries for licensure programs.
• Provide guidance on policies with campus partners.
• Prepare course scheduling requests and room assignments with Registrar’s Office.
• Coordinate newsletters, materials, and website/social media with University Communications.
• Plan and coordinate departmental events with colleagues.
• Provide front-line customer service and daily office support.

Skills

Microsoft Word

Microsoft Excel

Outlook

Database systems

Education

Bachelor’s degree in a related field

Tools

DegreeWorks

Job description

Montana State University is seeking an Academic Services Coordinator within the College of Education, Health and Human Development's Department of Education. This position serves as the initial point of contact for students and the public, manages undergraduate and some graduate programs, and provides administrative, technical, and customer service support to faculty and students.

The successful candidate will coordinate course schedules, records, prerequisites, and scholarships; assist with