Student Success Program Manager: Academic & Residential Life

Novel Prep; Irvine (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Novel Prep’s Abridge Program Manager oversees daily operations including academic advising, college preparation, residential life, and student support services. This role supervises School Advisors and Dorm Managers, ensuring high-quality services and coordinating communication among students, parents, school staff, and external partners.

The position emphasizes staff performance, operational effectiveness, and continuous program improvement, including training, assigning cases, and conducting

Qualifications

• Bachelor's degree in Education, Counseling, Business Administration, or a related field.
• Minimum 3 years of experience in education, student services, or program management.
• Experience in staff supervision, team leadership, or program coordination.
• Strong organizational, communication, leadership, and problem-solving skills.
• Familiarity with the U.S. education system and college admissions process preferred.

Responsibilities

• Lead, supervise, and evaluate School Advisors and Dorm Managers to ensure quality service and effective operations.
• Assign student cases, set performance expectations, and conduct team meetings and case reviews.
• Provide staff training, coaching, and ongoing support to improve performance and accountability.
• Oversee academic progress, attendance, performance, and college planning activities.
• Coordinate with teachers, college counselors, and partners to support student goals and well-being.

Skills

Staff supervision

Leadership

Organizational skills

Communication

Problem-solving

Education

Bachelor's degree in Education, Counseling, Business Administration, or a related field

Job description

Novel Prep’s Abridge Program Manager oversees daily operations including academic advising, college preparation, residential life, and student support services. This role supervises School Advisors and Dorm Managers, ensuring high-quality services and coordinating communication among students, parents, school staff, and external partners.

The position emphasizes staff performance, operational effectiveness, and continuous program improvement, including training, assigning cases, and conducting