Abridge Program Director - Student Advising & Residential

Novel Prep; Costa Mesa (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Concord Prep School in Costa Mesa, CA seeks an experienced School Advisor Manager to supervise the Abridge Program’s School Advisors and Dorm Managers, ensuring high standards of student support, academic and residential services, and strong family and school communications.

You will oversee academic progress, college readiness, and residential life, coordinating with teachers, counselors, and external partners to guide students through high school and toward college admission.

Qualifications

• Bachelor's degree in Education, Counseling, Educational Leadership, Business Administration, or a related field.
• Experience supervising, leading, or managing a team.
• Professional experience in academic advising, student services, educational program management, school administration, or related field.
• Experience supporting middle or high school students in academic or student development settings.
• Strong understanding of student support services, academic progress monitoring, and educational operations.
• Excellent leadership, organization, communication, and problem-solving skills.
• Ability to manage multiple student cases, supervise staff, and coordinate with diverse stakeholders.
• Professional proficiency in both English and Mandarin Chinese, including verbal and written communication.

Responsibilities

• Supervise, train, mentor, and evaluate School Advisors and Dorm Managers.
• Assign student cases, staff responsibilities, and operational tasks based on program needs.
• Establish workflows, performance expectations, and accountability standards.
• Conduct regular team meetings, student case reviews, and performance evaluations.
• Monitor staff performance, documentation accuracy, and student service quality.
• Identify operational challenges and implement improvements to team efficiency.
• Oversee students' academic performance, grades, attendance, assignments, and overall development.
• Ensure School Advisors monitor progress and address academic concerns.
• Collaborate with teachers and staff to develop individualized improvement plans.
• Monitor course planning, goals, study habits, and student achievement.
• Identify at-risk students and coordinate timely interventions.
• Maintain accurate student records and progress reports.
• Oversee academic planning and college preparation throughout high school.
• Guide School Advisors in college readiness and application prep.
• Monitor college application timelines and required documents.
• Coordinate with college counselors and external partners.
• Ensure guidance for U.S. college admissions expectations.
• Track progress toward academic and college goals.
• Oversee residential operations of the program.
• Supervise Dorm Managers and implement residential policies.
• Monitor attendance, curfews, conduct, leave requests, and safety protocols.
• Develop SOPs and reporting systems for residential life.
• Coordinate responses to behavioral concerns and emergencies.
• Ensure communication between advising and residential teams.
• Oversee student cases involving academic, behavioral, residential, and personal development concerns.
• Escalate complex matters and coordinate support plans.
• Monitor well-being, engagement, and growth.
• Support student activities and program events.
• Serve as liaison among students, parents, teachers, advisors, and administrators.
• Ensure timely and professional communication of progress and concerns.
• Coordinate meetings and document communications.
• Develop program SOPs and tracking systems.
• Monitor performance and report to leadership.
• Identify opportunities to improve practices and program quality.

Skills

Team leadership

Staff supervision

Communication

Problem-solving

Multitasking

Bilingual English & Mandarin

Education

Bachelor's degree in Education or related field

Job description

Concord Prep School in Costa Mesa, CA seeks an experienced School Advisor Manager to supervise the Abridge Program’s School Advisors and Dorm Managers, ensuring high standards of student support, academic and residential services, and strong family and school communications.

You will oversee academic progress, college readiness, and residential life, coordinating with teachers, counselors, and external partners to guide students through high school and toward college admission.