Student Success & Operations Coordinator

Georgetown University; Lexington (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Tuition assistance

Retirement savings

Work-life balance benefits

Job summary

Georgetown University seeks a Program and Operations Coordinator for the Georgetown Scholars Program (GSP). You will drive essential operations and serve as a welcoming touchpoint for nearly 700 first-generation and low-income students.

The role blends departmental administration with student engagement, supporting daily office logistics, events, and the student staff team. You will streamline operations, track engagement data, and assist with student advising programs to ensure GSP students

Qualifications

• Bachelor’s degree required.
• Experience advising or mentoring students, esp. first-generation/low-income.
• Ability to manage multiple tasks in a university setting.
• Proficiency with Google Drive and MS Office.

Responsibilities

• Oversee daily operations and hospitality at front desk and lounge.
• Manage space, supplies, and scheduling for study spaces.
• Support purchasing, expense reports, invoices, and receipts.
• Recruit, hire, train, and supervise student Front Desk Assistants.
• Update training materials and campus resource knowledge.
• Coordinate events, catering, travel, invites, and communications.
• Track engagement metrics and advise students.
• Conduct student advising appointments and triage to campus resources.

Skills

Leadership

Student advising

Communication

Collaboration

Education

Bachelor’s degree

Master’s degree in higher education or related field

Tools

Google Drive

Microsoft Office

Excel

Word

Canva

Social media

Newsletter creation

Job description

Georgetown University seeks a Program and Operations Coordinator for the Georgetown Scholars Program (GSP). You will drive essential operations and serve as a welcoming touchpoint for nearly 700 first-generation and low-income students.

The role blends departmental administration with student engagement, supporting daily office logistics, events, and the student staff team. You will streamline operations, track engagement data, and assist with student advising programs to ensure GSP students