Student Success Navigator — Advanced Training

Universal Technical Institute, Inc.; Lisle (IL); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Paid Training

Tuition for you & family

Insurance (Medical/Dental/Vision/Life/

401K & PTO

Paid Parental Leave

Weekends Off

Job summary

Universal Technical Institute, Inc. in Lisle, IL is seeking a Student Development Advisor to serve as an Advanced Training subject matter expert on campus.

You will recruit and enroll students in advanced training programs, delivering engaging presentations with a friendly, customer-focused approach in a fast-paced, collaborative environment. The role emphasizes building relationships with students, employers, and campus teams, while driving enrollment, achieving outcomes, and providing strong

Qualifications

• High School diploma or GED required; Bachelor's degree preferred.
• 1-2 years of customer service experience
• 1-2 years of sales experience
• Industry knowledge preferred

Responsibilities

• Promotes and recruits students for Advanced Training Programs with engaging presentations.
• Drives outcomes related to Advanced Training metrics and collaborations.
• Advises students on potential downgrades and communicates value of completing programs.
• Enhances student experience by answering questions and coordinating with campus teams.
• Interviews students to determine eligibility and schedules interviews.
• Plans and coordinates Advanced Training Program Expos and other events.
• Conducts follow-up calls to ensure enrollment and progress.
• Adapts to changing needs of students or groups; addresses concerns.
• Owns Program Change and Graduate e-enrolls; maintains logs and follow-ups.
• Other duties as assigned.

Skills

Strong presentation & sales skills

Presentations to large audiences

Interpersonal communication (verbal &

Education

High School diploma/GED

Bachelor’s degree preferred

Tools

Word

Excel

PowerPoint

Outlook

Job description

Universal Technical Institute, Inc. in Lisle, IL is seeking a Student Development Advisor to serve as an Advanced Training subject matter expert on campus.

You will recruit and enroll students in advanced training programs, delivering engaging presentations with a friendly, customer-focused approach in a fast-paced, collaborative environment. The role emphasizes building relationships with students, employers, and campus teams, while driving enrollment, achieving outcomes, and providing strong