Student Success Navigator

Dallas College; Dallas (TX); Presencial; GBP 47.000 - 57.000; Jornada completa

Descripción de la vacante

Dallas College seeks a Student Success Coach to guide students from enrollment to completion, serving as a primary point of contact and connector to campus resources. You will deliver advising, career exploration, and holistic support to diverse student populations.

Responsibilities include engaging with students remotely when needed, monitoring progress, and partnering with faculty and community partners to promote student success.

Formación

• Bachelor’s degree or higher in higher education, student development, or related field.
• Experience in advising, coaching, or student services preferred.
• Strong communication and collaboration abilities.

Responsabilidades

• Serve as central case manager for a caseload of Dallas College students.
• Provide high quality customer service and professional academic advising.
• Assist with career exploration, resource referrals, and orientation.
• Respond to inquiries within 1 business day using multiple channels.
• Collaborate with internal and external partners to connect students to supports.
• Track progress using campus technology and advising systems.

Conocimientos

Communication

Time management

Organization

Problem solving

Interpersonal skills

Listening skills

Educación

Bachelor’s degree

Herramientas

Navigate

Colleague

Blackboard

Greenlight

Salesforce

Descripción del empleo

Dallas College seeks a Student Success Coach to guide students from enrollment to completion, serving as a primary point of contact and connector to campus resources. You will deliver advising, career exploration, and holistic support to diverse student populations.

Responsibilities include engaging with students remotely when needed, monitoring progress, and partnering with faculty and community partners to promote student success.