Student Success Navigator

Dallas College; Dallas (TX); Sur place; USD 62 000 - 76 000; Plein temps

Résumé du poste

Dallas College seeks a Student Success Coach to guide students from enrollment through completion. You will provide personalized advising, career exploration, and connections to wrap-around resources, fostering retention and success.

The role emphasizes high-impact coaching, data tracking, and collaboration with faculty and staff in a hybrid and on-campus environment to support diverse student populations.

Qualifications

• Bachelor's degree or higher in higher education, student development, community college leadership or related field. Master's preferred.
• Experience in academic advising, success coaching, first-year experience, or retention.
• Ability to work extended hours during peak times and potential evenings/weekends.
• Bilingual or multilingual preferred.

Responsabilités

• Serve as central, ongoing case manager for a caseload of Dallas College students.
• Provide professional academic advising, career exploration, and resource referrals.
• Respond to student inquiries within 1 business day via phone, email, or tech tools.
• Collaborate with internal and external partners to connect students to supports.

Connaissances

Student advising

Coaching

Holistic support

Communication

Formation

Bachelor's degree or higher

Master's degree preferred

Outils

Navigate

Colleague

Blackboard

Salesforce

Description du poste

Dallas College seeks a Student Success Coach to guide students from enrollment through completion. You will provide personalized advising, career exploration, and connections to wrap-around resources, fostering retention and success.

The role emphasizes high-impact coaching, data tracking, and collaboration with faculty and staff in a hybrid and on-campus environment to support diverse student populations.