Student Success Data & Retention Analyst

Jacksonville State University; Jacksonville (AL); Hybrid; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Jacksonville State University is seeking a Data Coordinator to support the Student Success Center's initiatives. You will manage data for first-generation student retention, assist with case management, and coordinate reporting aligned with CHEER Act goals.

Reporting to the Director of Student Success Technology, this role involves collaboration with faculty and staff to enhance engagement, retention, and program evaluation through data-informed support and scalable strategies.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Data Analytics, Education or related field.
• Experience in higher education.

Responsibilities

• Provides data infrastructure and reporting directly tied to the CHEER Act initiative, including first generation student retention, workforce-aligned experiential learning, student engagement, and overall case management.
• Support and monitor student success technology and operational support by assisting with system configuration, quality assurance, testing, and implementation of new features and processes, ensuring that CHEER Act metrics are accurately gathered and reported.
• Promote automaticity in reporting and case management features of student success technology, specifically focusing on first generation student case management, intervention effectiveness, and student learning outcomes in support of the CHEER Act.
• Prepare recurring reports, data visualizations, and supporting documentation as assigned by leadership for CHEER Act reporting.
• Develop and deliver a variety of professional presentations and materials relating to student success technology, student persistence and retention, automation of reporting, and first generation student engagement in support of the CHEER Act.
• Performs other duties as assigned by leadership

Education

Bachelor’s degree in Social Work, Psychology, Data Analytics, Education or related field

Experience in higher education

Job description

Jacksonville State University is seeking a Data Coordinator to support the Student Success Center's initiatives. You will manage data for first-generation student retention, assist with case management, and coordinate reporting aligned with CHEER Act goals.

Reporting to the Director of Student Success Technology, this role involves collaboration with faculty and staff to enhance engagement, retention, and program evaluation through data-informed support and scalable strategies.