Student Success Coordinator-Main Campus

University of the Cumberlands; Williamsburg (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

University of the Cumberlands is seeking a Student Success Coordinator to collaborate with campus teams, advise students, and implement retention strategies to improve persistence and graduation rates. The role involves coordinating with various departments, analyzing data, and presenting progress to leadership.

The ideal candidate will have a master’s degree (or substantial graduate coursework) and at least two years of relevant experience, alongside strong communication skills and a passion

Qualifications

• Masters degree (or 18 hours of graduate work) and 2+ years of experience in student advising, recruitment, retention, or related student services.

Responsibilities

• Collaborate with Student Success Coordinators to facilitate student success programs.
• Advise students and assist with course registration, academic progress, and overall student success.
• Develop action plans to address negative attrition/retention patterns for targeted students.
• Prepare retention updates and reports for assigned student population.
• Identify and monitor student success indicators for progress and retention reporting.
• Maintain advising data and contact students at risk of withdrawal or failure.
• Provide individual and group Student Success Skills sessions/workshops as needed.
• Communicate with students regularly to support retention activities via in-person, phone, mail, virtual meetings or email.
• Coordinate with campus departments to support student success and disseminate materials.

Skills

Communication skills

Relationship building

Student engagement

Education

Master's degree or 18 graduate hours

Job description

Get Set for Cumberlands!

Join our team of student-focused individuals working together in order to encourage intellectual and spiritual growth, leadership and service.

Requirements

Candidates must have the character and personality to relate effectively with faculty, staff, students, and the community. Applicants must have a master’s degree (or at least 18 hours of graduate work completed) and at least 2 years of experience in student advising, recruitment, retention, or other related student services areas. Good oral and written communication skills and an understanding of college programs and procedures regarding advisement, registration, and financial aid is desirable.

Key Duties and Responsibilities:

The Student Success Coordinator will

• Collaborate with the Student Success Coordinators to facilitate student success programs.
• Serve as advisor to students and assist with course registration, academic progress, and overall student success.
• Establish plans of action to address negative attrition/retention patterns with the assigned targeted student population.
• Prepare and present retention updates and reports for assigned student population.
• Identify and develop student success indicators for purposes of monitoring, evaluating, and reporting on student academic progress, persistence, attrition/retention and graduation rates.
• Maintain advising data and contact students in jeopardy of withdrawing or failing school.
• Provide individual and group Student Success Skills sessions/workshops as needed.
• Communicate with students on a regular basis to facilitate retention activities. This will be done through in-person, telephone, mail, virtual meetings, and/or e-mail.
• Collaborate with other campus departments as needed to support student success.
• Publicize and disseminate student support materials to students.
• Participate in various departmental, campus, and college initiatives related to retention and student success, including outreach events.
• Build and maintain an awareness of current trends and best practices in retention and student success areas and integrate such knowledge into campus programs and services.
• Coordinate assessment of all program areas of responsibility.
• Perform other duties and responsibilities as assigned.

Cumberlands is different by design. Our employees exemplify our motto in the pursuit of a

“life-more-abundant.”