Student Success Coach & Programs Lead

New England College of Optometry; Boston (MA); Hybrid; USD 68,000 - 83,000; Full time

Job summary

The New England College of Optometry in Boston seeks a collaborative, student-centered professional to join CAPA as a Student Success Specialist. Reporting to the Director of CAPA, this role offers hands-on success coaching, academic skills development, and initiatives that support student growth and well‑being.

As part of a small, close-knit institution, the Specialist will build relationships with students, collaborate across the College, and bring fresh ideas to student support programs.

Qualifications

• Master's degree in Higher Education, Student Affairs, Counseling, Psychology, or a related field.
• 1–3 years of relevant professional experience in higher education, student affairs, student support, or related field.
• Experience working directly with students and supporting initiatives related to academic success, student engagement, or well-being.
• Strong interpersonal, active-listening, and communication skills.
• Ability to work hybrid schedule and occasional evenings/weekends.

Responsibilities

• Provide individualized success coaching to help students strengthen study strategies and time management.
• Build relationships with students and help navigate academic challenges.
• Proactive outreach to students based on engagement and performance.
• Develop and assess engaging academic success programs and resources.
• Maintain confidential records of student interactions and follow-up activities.
• Collaborate with faculty and campus partners to identify student success needs.

Skills

Student coaching

Relationship building

Program development

Collaboration

Communication

Education

Master's degree in Higher Education or related field

Tools

Google Workspace

Microsoft Office

Zoom

Job description

The New England College of Optometry in Boston seeks a collaborative, student-centered professional to join CAPA as a Student Success Specialist. Reporting to the Director of CAPA, this role offers hands-on success coaching, academic skills development, and initiatives that support student growth and well‑being.

As part of a small, close-knit institution, the Specialist will build relationships with students, collaborate across the College, and bring fresh ideas to student support programs.