Student Success Coach: Holistic, Data-Driven Higher Ed

Baker College; Owosso (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Baker College seeks a dedicated Student Success Coach in Owosso, Michigan, to serve as the primary contact for an assigned caseload from orientation through graduation. The role uses proactive coaching and holistic support to promote persistence and timely degree completion.

The successful candidate will have at least three years in student services or advising, a bachelor's degree, and ideally a master's degree; bilingual candidates are encouraged.

Qualifications

• Minimum 3 years in student services or related higher-ed role.
• Bachelor's degree required; master's preferred.
• Bilingual candidates encouraged; strong communication and organizational skills.

Responsibilities

• Act as primary point of contact for assigned student caseload from orientation through graduation.
• Provide proactive, holistic coaching to support persistence and good academic standing.
• Coordinate with faculty and campus partners to connect students to resources.

Skills

Student services experience

Academic advising

Coaching

Communication skills

Data-informed outreach

Education

Bachelor's degree

Master's degree preferred

Tools

Student success technologies

Case management systems

Data analytics tools

Job description

Baker College seeks a dedicated Student Success Coach in Owosso, Michigan, to serve as the primary contact for an assigned caseload from orientation through graduation. The role uses proactive coaching and holistic support to promote persistence and timely degree completion.

The successful candidate will have at least three years in student services or advising, a bachelor's degree, and ideally a master's degree; bilingual candidates are encouraged.