Student Success Coach: Elevate Persistence & Outcomes

Lakewood University; Cleveland Heights (OH); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Lakewood University is seeking a dedicated Student Success Coach to support a cohort of students on their educational journey. You will foster accountability, set goals, and help students navigate their programs with proactive outreach and personalized plans.

The role emphasizes empathetic communication, collaborative problem-solving, and consistent documentation of progress using university systems. In-person, full-time position with opportunities to impact student persistence and success.

Qualifications

• Bachelor's degree or equivalent experience in education, counseling, or related field.
• Experience coaching, advising, or supporting students in an educational setting.
• Excellent verbal and written communication skills; ability to build rapport.

Responsabilités

• Establish and maintain coaching relationships with assigned students.
• Conduct regular one-on-one contacts via phone, email, or video conferences.
• Help students set short- and long-term academic and personal goals.
• Assist students in developing individualized success plans.
• Support students with time management, organization, and study strategies.
• Encourage accountability and provide constructive feedback.
• Document interactions and progress in student records.
• Collaborate with university departments to remove barriers to success.

Connaissances

Coaching

Advising

Counseling

Communication

Interpersonal skills

Organization

Time management

Documentation

Teamwork

Problem-solving

Tech-savvy

Formation

Bachelor's degree in education, counseling, psychology, student services, social services, or related field

Outils

CRM systems

Email/Video conferencing tools

Description du poste

Lakewood University is seeking a dedicated Student Success Coach to support a cohort of students on their educational journey. You will foster accountability, set goals, and help students navigate their programs with proactive outreach and personalized plans.

The role emphasizes empathetic communication, collaborative problem-solving, and consistent documentation of progress using university systems. In-person, full-time position with opportunities to impact student persistence and success.