College Success Coach & Advisor

Tennessee Board of Regents; Franklin (TN); On-site; USD 39,000 - 47,000; Full time

Job summary

Columbia State Community College in Tennessee seeks a College Success Advisor to provide holistic student support, intrusive academic advising, and outreach to new students. The incumbent will guide students through onboarding, admissions, financial aid, academic planning, advising, and class scheduling, collaborating with counseling and disability services as needed.

This in-person role is split between the Williamson County and Lewisburg Campuses, with travel across campuses.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• Academic Advising Experience preferred.
• Student Services or teaching experience in post-secondary settings.
• Experience in academic or career counseling preferred in a post-secondary setting.

Responsibilities

• Assist students with onboarding, admissions, and enrollment.
• Serve as primary academic advisor and mentor for a caseload of students.
• Help students explore careers and choose majors.
• Develop academic plans for timely completion with appropriate interventions.
• Coordinate with college resources to resolve barriers to student success.
• Maintain detailed records of student interactions and outcomes for at-risk students.
• Maintain flexible advisement schedules (in-person or virtual).
• Collaborate with faculty and staff on support delivery.
• Assist with Admissions, Financial Aid requirements and SAP Appeals.

Skills

Strong communication

Student mentoring

Academic advising

Organizational skills

Collaboration

Education

Bachelor’s degree - Required

Master’s degree - Preferred

Academic Advising Experience - Preferred

Student Services experience

Tools

Banner Software

Case management system

Job description

Columbia State Community College in Tennessee seeks a College Success Advisor to provide holistic student support, intrusive academic advising, and outreach to new students. The incumbent will guide students through onboarding, admissions, financial aid, academic planning, advising, and class scheduling, collaborating with counseling and disability services as needed.

This in-person role is split between the Williamson County and Lewisburg Campuses, with travel across campuses.