Student Success Center Lead

Georgia Department of Revenue; Augusta (GA); On-site; USD 60,000 - 70,000; Full time

Job summary

Augusta Technical College is seeking a Success Center Coordinator to oversee daily academic support activities and operations of the Success Center across all locations. You will plan goals and policies, supervise staff, and implement interventions to boost student success.

The role requires collaboration with faculty and student affairs and involves promoting services to the campus community. Master’s degree and relevant experience are preferred; travel may be required.

Qualifications

• Master’s degree in counselor education, counseling psychology, higher education administration, or a related field.
• Three to five years’ work experience in an educational environment with culturally diverse and/or at-risk student populations.
• Two to four years’ experience with program administration and development.

Responsibilities

• Oversee the management and daily operations of the Success Center at all locations.
• Plan and develop goals, policies and procedures for Success Center operations and activities.
• Supervise and coordinate contracts and work schedules of Instructional Support Specialists at assigned locations.
• Develop and implement interventions that increase student success, based on research and best practices.
• Monitor the use of the Success Center utilizing academic center management software.
• Monitor the status of early alert referrals and coordinates follow-up services with students.
• Assist with the development and implementation of the college’s student retention efforts.
• Collaborate with academic and student affairs to identify retention action plans for targeted populations.
• Market Success Center services and hours of operations to students, faculty, staff, and college administration.
• Serve on college committees such as retention committee; attend seminars, workshops, conferences, and work groups as appropriate.
• Inform Dean of Academic Affairs of any conflicts/ issues which impede Success Center operations.
• Assist grant coordinators with preparation of quarterly and annual grant performance reports.
• Offer NOCTI testing once per term through the Success Center.
• Perform any other related duties as required.

Skills

Interpersonal skills

Oral and written communication

Independent work

Planning and program development

Retention initiatives

Marketing techniques

Travel as required

Decision making

Office software

Education

Master’s degree in counselor education, counseling psychology, higher education administration, or a related field

Job description

Augusta Technical College is seeking a Success Center Coordinator to oversee daily academic support activities and operations of the Success Center across all locations. You will plan goals and policies, supervise staff, and implement interventions to boost student success.

The role requires collaboration with faculty and student affairs and involves promoting services to the campus community. Master’s degree and relevant experience are preferred; travel may be required.