Student Success Assistant (FWS) — On-Campus Support

Georgia Northwestern Technical College; United States; On-site; USD 16,000 - 23,000; Part time

Job summary

Georgia Northwestern Technical College is seeking a Federal Work Study Student Success Representative to support the Student Success Department on the Floyd County Campus. The role involves assisting at the Help Center front desk, answering calls, and guiding students and visitors while traveling to other campuses as needed.

The position requires active enrollment, on-campus presence, and up to 19 hours/week with no telework option. Background checks and adherence to FERPA are required.

Qualifications

• High school diploma or GED required.
• Ability to perform data entry accurately.
• Strong communication skills and professionalism required.
• FERPA guidelines and student privacy rules must be followed.

Responsibilities

• Greet and assist students, staff, and visitors at front desk and via phone/email.
• Assist with filing, scanning, copying, and organizing student documents.
• Perform data entry tasks and maintain confidentiality of student records per FERPA.
• Provide information and support to prospective and current students, faculty, staff, visitors.

Skills

Customer service

Communication skills

Data entry

FERPA compliance

Education

High school diploma or GED

Job description

Georgia Northwestern Technical College is seeking a Federal Work Study Student Success Representative to support the Student Success Department on the Floyd County Campus. The role involves assisting at the Help Center front desk, answering calls, and guiding students and visitors while traveling to other campuses as needed.

The position requires active enrollment, on-campus presence, and up to 19 hours/week with no telework option. Background checks and adherence to FERPA are required.