On-Campus Financial Aid Assistant (FWS)

Georgia Northwestern Technical College; United States; On-site; USD 16,000 - 23,000; Part time

Job summary

State of Georgia's Georgia Northwestern Technical College is seeking qualified applicants for the Federal Work Study Financial Aid Office Assistant position located on the Walker County Campus, with travel to other campuses as needed.

The role reports to the Director of Financial Aid, supports daily office operations, answers the Help Center, phone, and email inquiries, and maintains FERPA-compliant student records. On-campus work only.

Qualifications

• Professionalism and confidentiality required in handling student records.
• Strong verbal and written communication skills for front desk and inquiries.
• Basic proficiency with Word, Excel, Outlook and general computer use.
• Dependable, punctual and detail-oriented in a busy office.
• Customer service skills with a willingness to learn.

Responsibilities

• Greet students, staff, and visitors in person, by phone, and via email.
• Respond to general inquiries regarding financial aid.
• Assist with filing, scanning, copying, and organizing documents.
• Perform data entry and maintain FERPA-compliant records.
• Support Financial Aid staff to improve office efficiency.

Skills

Professionalism and confidentiality

Verbal and written communication

MS Office proficiency

Dependable and punctual

Customer service oriented

Education

High school diploma or GED

Tools

Microsoft Office

Job description

State of Georgia's Georgia Northwestern Technical College is seeking qualified applicants for the Federal Work Study Financial Aid Office Assistant position located on the Walker County Campus, with travel to other campuses as needed.

The role reports to the Director of Financial Aid, supports daily office operations, answers the Help Center, phone, and email inquiries, and maintains FERPA-compliant student records. On-campus work only.