Student Services Assistant, One Stop Shop (FWS)

Georgia Gwinnett College; Lawrenceville (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

Georgia Gwinnett College is seeking a student to join Enrollment Management's One Stop Shop as a Federal Work Study representative. This temporary, part-time role involves greeting clients and providing level-one information on financial aid, registration, student records, and admission data.

As the first point of contact on campus, you will assist with data entry, filing, photocopying, handling office phones, and directing visitors to online resources, while upholding professional standards and

Qualifications

• Must have a Federal Work Study award.
• Must be currently enrolled in a minimum of 6 credit hours.
• Must be able to handle confidential information.
• Must be in good academic standing and maintain good standing for the duration of employment.
• Must be in good conduct standing with Georgia Gwinnett College and maintain good conduct for the duration of employment.
• Must be professional with excellent customer service and communications skills and be able to work in a fast-paced environment.

Responsibilities

• Greet clients in a professional and friendly manner
• Provide level-one information to customers which includes basic financial aid, registration, student records, and admission data
• Support the daily functions of the One Stop Shop with document/data entry, filing, photocopying, handling office phones, and directing customers to information on the college website
• Collaborate with Enrollment Management staff and run errands on campus as required

Skills

Customer service

Communication

Confidential information handling

Professionalism

Fast-paced environment

Education

Enrolled 6+ credits

Tools

Fax

Copier

Printer

Job description

Georgia Gwinnett College is seeking a student to join Enrollment Management's One Stop Shop as a Federal Work Study representative. This temporary, part-time role involves greeting clients and providing level-one information on financial aid, registration, student records, and admission data.

As the first point of contact on campus, you will assist with data entry, filing, photocopying, handling office phones, and directing visitors to online resources, while upholding professional standards and