Student Success Analyst I/II

University of Houston; Houston (TX); On-site; USD 49,400 - 64,600; Full time

Job summary

The University of Houston is seeking a Student Success Analyst I or II to support strategic decision-making through institutional research. Responsibilities include designing studies, analyzing data, and working closely with administration to promote student success and enrollment services.

The ideal candidate possesses experience in higher education, strong service-leadership skills, and proficiency in tools like Tableau and Power BI. This position requires adaptability and the ability to engage with stakeholders effectively.

Qualifications

• Experience in higher education.
• Strong service-leadership skills including mutual respect and active listening.
• Excellent organizational skills to multitask effectively in a fast-paced environment.

Responsibilities

• Design, plan, and conduct institutional research to support senior administration.
• Compile and analyze data for strategic planning.
• Prepare descriptive and inferential statistics and analyses.

Skills

Higher education experience

Service-leadership skills

Organizational skills

Interpersonal skills

Proficiency in Microsoft Office Suite

Education

Bachelor's Degree

Tools

Tableau

Power BI

PeopleSoft

Job description

Department

Undergraduate Student Success

Salary

Commensurate with Experience

Description

This position is 100% on‑site at the University of Houston- Main Campus. The department will hire for a Student Success Analyst I or II depending on the candidate’s education and experience.

Responsibilities

1. Design, plan, and conduct institutional research to support strategic decision‑making of senior administration and advance university goals through careful design and implementation of studies answering empirical policy and planning questions. Apply advanced knowledge of design in conducting complex institutional research studies in the Department of Institutional Research. Use research methodology and analysis, including problem definition, study design, data collection, and analysis.
2. Compile and analyze data for strategic planning and program development.
3. Assemble data sets from multiple institutional sources.
4. Design models and conduct statistical and other quantitative data analysis.
5. Prepare descriptive and inferential statistics and analyses.
6. Consult and provide guidance on design, data collection, and reporting of research studies.
7. Design, develop, and implement new survey research.
8. Coordinate with faculty and researchers on special reports, projects, and analyses as requested.
9. Participate in focus groups and team projects.
10. Perform other job‑related duties as assigned.

Additional Responsibilities

This position serves on the Student Success Research and Analysis team, supporting data‑driven decision making in Undergraduate Student Success and Enrollment Services. The candidate should have experience in social science research and the skills to create sophisticated dashboards.

The position will focus on the following competencies:

• Querying data from institutional databases and merging large datasets.
• Managing data in Excel or another data‑management software.
• Generating descriptive and inferential statistical analyses and creating summary reports.
• Visualizing data in reports and interactive dashboards.

Qualifications

• Experience in higher education.
• Strong service‑leadership skills, including mutual respect, active listening, and responsiveness.
• Excellent organizational skills with the ability to multitask and work effectively in a fast‑paced environment.
• Strong interpersonal and problem‑solving abilities.
• Ability to engage effectively with internal and external stakeholders at all levels.
• Proficiency in Microsoft Office Suite.

Preferred Qualifications

• Experience in higher education student success and/or strategic enrollment management.
• Experience creating and maintaining dashboards in Tableau or Power BI.
• Experience writing queries in PeopleSoft (an Oracle database) or a similar database.
• Experience in predictive analytics modeling.
• Experience in forecasting (e.g., enrollment, retention, graduation).
• Experience with statistical analysis software and/or data visualization software.

Job Levels

• Student Success Analyst I – Bachelor’s Degree & 3 years of experience. Minimum $49,400 – $56,200.
• Student Success Analyst II – Bachelor’s Degree & 5 years of experience. Minimum $56,800 – $64,600.

Security

All positions at the University of Houston‑System are security sensitive and will require a criminal history check.

Equal Opportunity

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.