Student Success Analyst

Uasys; Pine Bluff (AR); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Benefits Eligible

Job summary

University of Arkansas at Pine Bluff seeks a data-focused Project/Program Administrator to join the Office of Transfer and Adult Services. The role emphasizes student success analytics, dashboards, and reporting to support institutional decision-making.

Key duties include collecting and analyzing transfer/adult learner data, developing dashboards and scorecards, and translating insights into actionable recommendations. Collaboration with advisors and staff is essential to improve outcomes.

Qualifications

• Bachelor’s degree from a regionally accredited institution in a related field.
• Minimum of two years of experience in institutional research or student success analytics.
• Experience with dashboards or reporting tools for student data.
• Strong analytical, organizational, and communication skills.
• Ability to present data findings to varied audiences.

Responsibilities

• Collect, analyze, and interpret student success data related to transfer and adult learners, including persistence, retention, progression, and completion metrics.
• Develop dashboards, scorecards, and recurring reports to support decision-making within the Office of Transfer and Adult Services.
• Disaggregate data by key student characteristics to identify opportunity gaps and trends.
• Support benchmarking against institutional goals and peer institutions when appropriate.
• Design and monitor targeted retention strategies for transfer and adult learners.
• Translate data insights into practical recommendations for improving student success outcomes.

Skills

Analytical skills

Data communication

Dashboards/reports

Problem solving

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Student information systems

Degree audit systems

CRM platforms

Job description

Closing Date:

Type of Position:

Professional Staff - Project/Program Administration

Workstudy Position:

No

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas at Pine Bluff

The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty.

For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students – a chance to advance.

The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential.

You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs, more than thirty Undergraduate programs, Master’s degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad.

Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program.

Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy.

As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same – to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff.

Summary of Job Duties:

Student Success Data Analysis and Reporting

• Collect, analyze, and interpret student success data related to transfer and adult learners, including persistence, retention, progression, and completion metrics.
• Develop dashboards, scorecards, and recurring reports to support decision-making within the Office of Transfer and Adult Services.
• Disaggregate data by key student characteristics (e.g., age, transfer status, Pell eligibility, race/ethnicity, enrollment intensity) to identify opportunity gaps and trends.
• Support benchmarking against institutional goals and peer institutions where appropriate.

Retention Strategy Support and Implementation

• Support the design and monitoring of targeted retention strategies for transfer and adult learners.
• Identify early-risk indicators and collaborate with staff to inform outreach and intervention strategies.
• Monitor the effectiveness of onboarding, advising handoffs, and re-engagement initiatives.
• Translate data insights into practical recommendations for improving student success outcomes.

Peer Coaching and Program Evaluation

• Support the implementation and assessment of peer coaching or peer mentoring initiatives designed to improve engagement and persistence.
• Track participation, utilization, and outcomes associated with peer coaching programs.
• Assist in developing assessment tools (e.g., surveys, focus group protocols) to evaluate program impact.
• Prepare summary reports documenting outcomes, lessons learned, and recommendations for improvement.

Assessment, Continuous Improvement, and Compliance

• Contribute to continuous improvement efforts by supporting evaluation cycles (plan–do–study–act) for transfer and adult learner initiatives.
• Assist with documentation and reporting related to accreditation, Title III, grants, or institutional accountability efforts as assigned.
• Ensure data accuracy, consistency, and alignment with institutional definitions and metrics.
• Collaborate with Institutional Effectiveness to align office-level metrics with university-wide student success indicators.

Collaboration and Communication

• Work collaboratively with advisors, coordinators, and program staff to ensure data are used effectively in daily practice.
• Present findings and insights in meetings, working sessions, and planning discussions.
• Support a culture of evidence-based decision-making within the Office of Transfer and Adult Services.

Qualifications:

Minimum Qualifications

• Bachelor’s degree from a regionally accredited institution (Data Analytics, Education, Social Sciences, Public Administration, Higher Education, or related field).
• Minimum of two (2) years of experience in institutional research, student success analytics, assessment, enrollment management, or related areas in higher education.
• Demonstrated experience working with student-level data, dashboards, or reporting tools.
• Strong analytical, organizational, and problem-solving skills.
• Ability to communicate data findings clearly to both technical and non-technical audiences.

Preferred Qualifications

• Master’s degree in Higher Education, Institutional Research, Data Analytics, Public Policy, or a related field.
• Experience analyzing retention, persistence, progression, or completion data.
• Familiarity with peer mentoring or peer coaching models in higher education.
• Experience using student information systems, degree audit systems, or CRM platforms.
• Knowledge of equity-minded data practices and disaggregated analysis.
• Experience working with transfer or adult learner populations.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Pre-employment Screening Requirements:

• Criminal Background Check
• Financial Credit Check
• Motor Vehicle Reports Check
• Sex Offender Registry

The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment.The background checks may include a criminal background check and a sex offender registry check.Required checks are identified in the position listing.A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position.Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Feeling, Grasping, Hearing, Reaching, Repetitive Motion, Standing, Talking, Walking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

Driving

Benefits Eligible:

Yes