Student Success Advisor — Retention & Enrollment Growth

Rasmussen Univeristy; Mokena (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

100% tuition reduction on courses

Medical/Dental/Vision plans

401(k) with company match

Life insurance

Job summary

Rasmussen University in Mokena, IL seeks an Academic Advisor to guide students toward educational goals, foster open communication, and collaborate with admissions, faculty, and services to support enrollment growth. Responsibilities include creating quarterly schedules, advising on course sequences, and conducting SAP audits while maintaining an ethical, diverse, and student-centered environment.

You will assist with financial aid questions, use SIS for tracking progress, and engage in

Qualifications

• Must have a Bachelor's degree.
• 1 year experience in Advising, Counseling, Customer Service or related field.
• Proficient in Microsoft Office Suite; SIS experience preferred.
• Ability to work evenings and weekends.
• Strong multi-tasking, organizational, planning and coordination skills.
• Strong command of English in oral and written form.

Responsibilities

• Serve as primary point of contact to resolve student needs with guidance and referrals.
• Create and maintain quarterly student schedules and advise on course sequences.
• Complete SAP audits including GPA and CCR calculations and projections.
• Provide encouragement and support to help students overcome obstacles.
• Use SIS to document and track student progress and advising activities.
• Assist with financial aid questions, including FAFSA/FAConnect, ledger entries and payment plans.
• Conduct proactive outreach to improve student outcomes throughout the lifecycle.
• Maintain knowledge of programs, accreditation, and career opportunities.
• Collaborate with admissions, faculty, career services and central services.

Skills

Customer service

Interpersonal skills

Microsoft Office

Communication

Group collaboration

Education

Bachelor's degree

Job description

Rasmussen University in Mokena, IL seeks an Academic Advisor to guide students toward educational goals, foster open communication, and collaborate with admissions, faculty, and services to support enrollment growth. Responsibilities include creating quarterly schedules, advising on course sequences, and conducting SAP audits while maintaining an ethical, diverse, and student-centered environment.

You will assist with financial aid questions, use SIS for tracking progress, and engage in