Specialist III, Continuing Education Advising

Lone Star College; Tomball (TX); On-site; USD 34,000 - 39,000; Full time

Job summary

Lone Star College-Tomball is seeking a Specialist III, CE Advising to ensure students are served efficiently, including advising and enrollment processes. The role involves coordinating with Financial Aid, registering classes, and guiding students through various resources on campus.

Responsibilities include data entry, reporting, and outreach to prospective students. Strong attention to detail and ability to multitask are essential.

Qualifications

• High school diploma or GED with at least 3 years of experience.
• Bilingual (English/Spanish) preferred.
• Strong attention to detail and accuracy required.
• Ability to use software products and work on multiple projects.

Responsibilities

• Advises students on course selection and degree options; explains program types and campus services.
• Guides students through online enrollment and payment processes.
• Provides case management to assist students with program completion.
• Keeps informed about student resources, potential employers, and funding opportunities.
• Acts as first point of contact for Admissions issues and updates student accounts and registrations.
• Performs accurate data entry, adds/drops, and runs weekly reports on classes and financials.
• Contacts prospective students before enrollment periods to assist with enrollment and payments.
• Responds to inquiries submitted through the LSC website.
• Coordinates with Financial Aid and the Business Office regarding financial assistance.
• Promotes program awareness and opportunities at the location.
• Performs other related duties as assigned.

Skills

Attention to detail

Software proficiency

Multi‑tasking

Education

High school diploma or GED

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission ofLone Star College (LSC) in carrying out the duties of the position.A commitment to positive interpersonal behaviors, professionalcommunication, integrity, leadership, stewardship, respect andaccountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" isdesigned to recognize colleges that have been successful increating great workplaces and to further research and understandingof the factors, dynamics and influences that have the most impacton organizational culture at higher education institutions.

Lone Star College has been recognized in multiplecategories.

Campus Marketing Statement

Lone Star College-Tomball

Lone Star College offers high-quality, low-cost academic transferand career training education to 80,000+ students each semester.LSC has been named a 2023 Great Colleges to Work For institution bythe Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight WorkforceCenters of Excellence and Lone Star Corporate College.

Founded in 1988, Lone Star College-Tomball is the third oldestcollege in the LSC system. LSC-Tomball offers a wide range ofacademic and workforce programs and is a leading college in thehealth sciences. LSC-Tomball is the founding college of thelifePATH program, a four-year degree for adults with cognitivedisabilities. LSC-Tomball enjoys a joint library partnership withHarris County Public Library, and we offer an early college highschool with the Tomball Independent School District.

Location address is 30555 Tomball Parkway, Tomball, TX 77375.

Job Description

PURPOSE AND SCOPE

The Specialist III, CE Advising is responsible for ensuring thatLSC students are served efficiently, with all, including advisingand registration. Authorizes and accepts DOT physicals and drugtesting for enrollment. Monitors, enrolls, and/or cancels classesand assists students with a variety of different sources offinancial aid.

ESSENTIAL JOB FUNCTIONS

1. Advises students on proper course selection and requirements,explaining the degree/program types and options that LSC offers, aswell as disseminating information to students about all theservices that are available on campus
2. Guides, assists students, and answers their questions aboutonline enrollment and online payment processes
3. Provides case management to assist students with completion ofthe program
4. Remains knowledgeable about various student resources, toinclude but not limited to potential employers, fundingopportunities, etc.
5. Functions as first response access point for all students;receives inbound calls from faculty staff, community members andstudents with Admissions issues, updating student accounts andregistration processes
6. Performs accurate data entry including adding/dropping newstudents in system and correctly registering their classes; runsweekly reports on classes and students' financials to ensureaccuracy
7. Reaches out to prospective students before each enrollmentperiod to provide assistance with the enrollment process, and mayassist in the payment process
8. Responds to inquiries submitted through the LSC website
9. Coordinates with Financial Aid, the Business Office, and otherLSC departments regarding student financial assistance andpayments. May keep track of students' financial aid status
10. Promotes communication, program awareness, and opportunitiesthat the college provides related to programs at theirlocation
11. Responsible for other reasonable related duties asassigned

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably todo the work. However, there may be some walking; standing; bending;carrying of light items, such as papers, books, or small parts; ordriving an automobile. No special physical demands are required toperform the work.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in aMicrosoft Windows environment, calculator, phone, and other generaloffice equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimalexposure to safety hazards
• Position may be required to work schedules outside of corebusiness hours

REQUIRED QUALIFICATIONS

• High school diploma or GED and at least 3 years of experience,or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS

• Bilingual (English/Spanish)

Salary

Hiring salary range is $33,540 - $38,571

Lone Star College provides a hiring salary range for all postedfull-time non-faculty positions. Where your salary offer would fallin that range is determined by your related experience andeducation. Should you receive an offer of employment from Lone StarCollege, the resume submitted in the application process will beutilized to calculate your salary offer. The information outlinedbelow will provide the Office of Human Resources everything neededto determine an accurate starting salary.

Your resume should provide a complete picture of your workexperience. The resume should include the following information foreach position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred inthe Lone Star College job description should be included in theresume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a partof an organization that offers a supportive, collegial workenvironment and excellent work/life balance. This includes a fullcomprehensive and competitive benefits package, a generous numberof paid holidays and vacation days, wellness programs, tuitionwaiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on `My Activities¿ at the top ofthe page. Under My Cover Letters and Attachments you will click on`Add Attachment.¿ Please be sure to put the Job ID# in the titleonce you name your file for cover letters only, unless you attachedyour cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty,Adjunct Faculty, Instructor), please ensure you include thefollowing to be considered: Resume/CV, Cover Letter, TeachingPhilosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 charactersor less.

Postings for part-time and adjunct positions are active for theacademic year. By selecting the option to receive notifications onyour profile, you will begin receiving electronic communicationregarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you byphone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under whichLone Star College provides the federal government with informationfrom each new employee's Form I-9 to confirm that the employee isauthorized to work in the United States.

More information on the E-Verify program is available atwww.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions aresubject to a criminal background check.