Student Success Advisor

Suny-Adirondack; Town of Queensbury (NY); On-site; USD 36,000 - 40,000; Full time

Job summary

SUNY Adirondack in Queensbury, NY seeks an Advising Counselor to provide advising services to a caseload of students from matriculation through completion. The role requires regular in-person work at the Queensbury campus and the Branch Campus in Saratoga Springs, NY as needed.

Responsibilities include advising, helping with course selection, degree programs, academic success and career planning; participating in retention efforts; administering placement testing; and collaborating with campus

Qualifications

• Bachelor’s Degree is required.
• 1-3 years’ experience in Student Development is preferred.
• Working knowledge of Banner, Starfish, DegreeWorks, Career Coach, or similar educational technologies are strongly preferred.

Responsibilities

• Provides advising to an assigned caseload of students as well as incoming and returning students; provide walk-in coverage for Student Success Center
• Assists students from matriculation to completion; provides career/transfer pathway exploration and planning including course selection, degree programs, academic success and career/transfer options
• Advises students to understand institutional policy, regulation and process; supports navigation of college enrollment including academic, personal, financial and future professional success; refers to campus resources
• Assists with college-wide retention efforts, including call, email and letter campaigns
• Assists with administering placement testing
• Uses advising technologies and develops programs to improve student’s use of advising and campus technologies
• Works with colleagues to foster a welcoming environment for all students from underrepresented groups
• Develops workshops and programs informing the campus community on the needs of students from underrepresented backgrounds
• Other duties as assigned

Education

Bachelor’s Degree in a related area

Job description

Provide advising services to students from matriculation through completion. This position requires regular in-person work at both the Queensbury campus and Branch Campus location in Saratoga Springs, NY based on departmental and student service needs.

• Provides advising to an assigned caseload of students as well as incoming and returning students; provide walk-in coverage for Student Success Center
• Assists students and groups from matriculation to completion; provides career/transfer pathway exploration and planning including course selection, degree programs, academic success and career/transfer options based on student’s academic skills, interests and abilities.
• Provides advising to students to improve understanding of institutional policy, regulation and process; and is integrally involved in supporting students through the navigation of all facets of college enrollment including academic, personal, financial and future professional success. Refers to appropriate campus resources.
• Assists with college-wide retention efforts, including but not limited to call, email and letter campaigns.
• Assists with administering of placement testing.
• Uses advising technologies and develops programs to improve student’s use of advising and campus technologies.
• Effectively works with colleagues, pertinent offices, current students, faculty and staff to foster a welcoming environment for all new and continuing students from underrepresented groups that promotes students’ personal and academic success.
• Develops workshops and programs that inform the campus community on the needs of student from backgrounds traditionally underrepresented in higher education.
• Other duties as assigned.

Years of Experience

1-3 years’ experience in Student Development is preferred.

Working Conditions and Physical Requirements

Office environment. Occasionally lifting 5 - 10 lbs. Work schedule will include a 9 AM-5 PM, and 7 AM to 3 PM shift each week. Occasional evening and weekend work required.

Hourly Range

$26.20 - $29.08

The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as SUNY Adirondack’s good faith estimate of the expected hiring range at the time of posting.

Full consideration will be given if application is received by November 10, 2026.

Student-centered with a commitment to educational access and success. Willingness and desire to work respectfully with people of diverse backgrounds. Background in academic advising and degree planning. , Working knowledge of Banner, Starfish, DegreeWorks, Career Coach, or similar educational technologies are strongly preferred.

Bachelor’s Degree in a related area

This position requires regular in-person work at both the Queensbury campus and Branch Campus location in Saratoga Springs, NY based on departmental and student service needs.

SUNY Adirondack values diversity and is an affirmative action/Equal Opportunity Employer.