Student Success Advisor & Accessibility Specialist

Northcentral Technical College; Town of Wausau (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

Northcentral Technical College in Wausau, WI is seeking an Advising and Accessibility Specialist who serves as the first contact for the Advising and Transfer Center. You will provide high-level administrative support, triage student needs, manage intake, and direct students to the correct advisor or accommodations specialist to ensure efficient service and a positive student experience.

Responsibilities include scheduling, record keeping with FERPA/ADA compliance, supporting outreach, and using

Qualifications

• Associate's Degree or equivalent required.
• 1 year experience in academic advising, disability services, or student support preferred.
• ADA/504 compliance basics knowledge preferred.

Responsibilities

• Triage and route student inquiries to the correct advisor or accommodations specialist.
• Schedule appointments and manage calendars for advising staff; maintain records.
• Maintain confidential records in FERPA, ADA compliance; support outreach and events.
• Assist with intake processes for accommodations and gather documentation.
• Support workflow with AI tools and cross-functional student services projects.

Skills

Language skills

Math skills

Reasoning ability

Technical skills

Customer service

Education

Associate's degree

Two years post-secondary education

Job description

Northcentral Technical College in Wausau, WI is seeking an Advising and Accessibility Specialist who serves as the first contact for the Advising and Transfer Center. You will provide high-level administrative support, triage student needs, manage intake, and direct students to the correct advisor or accommodations specialist to ensure efficient service and a positive student experience.

Responsibilities include scheduling, record keeping with FERPA/ADA compliance, supporting outreach, and using