Student Success Advisor

Alliant University; San Diego (CA); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Flexible Spending Accounts

Tuition Waiver

Job summary

Alliant University seeks a Student Advisor to support academic student success for degree and certificate programs. You will conduct outreach, assist with registration and audits, and coordinate with campus departments to resolve issues and provide exceptional service.

The role emphasizes discretion, professionalism, and multi-tasking in a dynamic environment to maintain accurate student records and a high-quality student experience.

Qualifications

• Bachelor’s degree from an accredited college/university.
• Master’s degree in College Student Personnel services preferred.
• Two years of professional experience at a post-secondary institution preferred.

Responsibilities

• Track academic progression through Campus Nexxus or similar systems.
• Provide outreach, advising meetings, and data analysis for student success.
• Assist with registration, degree audits, transfer evaluation, and candidacy.
• Review progress and develop individualized success plans.
• Support tuition payments and financial aid resources; monitor NFC list.
• Support New Student Orientation and Commencement; maintain records.

Skills

CRM software

Customer service

Team player

Oral communication

Written communication

Discretion & confidentiality

Multitasking

Attention to detail

Cultural sensitivity

Education

Bachelor’s Degree

Master’s Degree preferred

Tools

Microsoft Office Suite

Campus Nexxus Student

Salesforce/Starfish CRM

Job description

Alliant University seeks a Student Advisor to support academic student success for degree and certificate programs. You will conduct outreach, assist with registration and audits, and coordinate with campus departments to resolve issues and provide exceptional service.

The role emphasizes discretion, professionalism, and multi-tasking in a dynamic environment to maintain accurate student records and a high-quality student experience.