Student Success Advisor

WSRE; Pensacola (FL); On-site; USD 41,000 - 46,000; Full time

Job summary

Pensacola State College is seeking a Student Success Advisor to assist veteran and active-duty military students through admissions, enrollment, and degree planning. The role involves advising on academic requirements, coordinating with campus departments to improve retention, and guiding students through transfer processes.

The position emphasizes FERPA compliance, collaboration with the Director of Veteran and Military Family Service Center, and delivery of workshops to support student

Qualifications

• Bachelor’s degree from an accredited institution.
• Successful completion of a criminal background check is required.
• Background checks per Florida Statutes §435.04(2) and FDLE standards.
• Ability to interact professionally with students, faculty and staff; strong communication skills.

Responsibilities

• Assist veteran and active-duty military students through admissions processes.
• Advise students on academic policies, degree requirements, and program transfer.
• Collaborate with other departments on retention and completion strategies.
• Explain FERPA rules and protect student information in communications.
• Utilize admissions tools and online applications to support enrollment.
• Develop and present student development workshops.
• Provide referrals to services such as tutoring, financial aid, or counseling.
• Perform other related duties as assigned.

Skills

Communication skills

Teamwork

Oral & written communication

Education

Bachelor’s degree

Job description

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State College makes career fulfillment a reality.

Job Description:

The Student Success Advisor is responsible for assisting students with assessment, advising, graduation requirements, and transfer functions. This position maintains transfer resources, supplies information for reports, and assists in compiling them to demonstrate effectiveness. The Student Success Advisor assists veteran students, active-duty military students, their families, and other students with enrollment processes in programs and courses during registration periods and administers interest, aptitude, and career-related tests as needed. Reports to the Director, Veteran and Military Family Service Center.

Duties and Responsibilities:

• Supports prospective and new veteran students, active-duty military students, their families, and other students through the college admission process, including orientation requirements, residency requirements, transcript requests, testing requirements, financial aid applications, veteran services, and selecting programs of study.
• Possesses knowledge of academic policies, procedures, and degree requirements and advises students on meeting those requirements.
• Works closely with other departments on retention and completion strategies.
• Possesses an understanding of FERPA rules for releasing student information to faculty, parents, and students.
• Uses admissions tools, including admissions checklists, information packets, residency documents, student records system strategies, and online application processes.
• Assists veteran students, active-duty military students, their families, and other students with admissions processes, including discussion and research of residency law and guidelines, collaborating with the Coordinator, Admissions to review transcripts to determine testing requirements.
• Possesses knowledge of institutional financial aid programs (short-term loans, tuition installment plans. deferments), financial aid warnings, financial aid suspensions, financial aid appeals, and general knowledge of numerous third-party receivables and scholarships.
• Reviews and interprets placement and other standardized test scores, unofficial transcripts, and course prerequisites.
• Assists veteran students, active-duty military students, their families, and other students with career planning activities and developing an educational or degree plan.
• Stays abreast of changing institutional information, including admissions requirements, financial aid regulations, new programs, course changes, deadlines, costs, transfer requirements, and state and federal mandates.
• Develops and presents workshops appropriate to student development and success.
• Provides appropriate referrals for veteran students, active-duty military students, their families, and other students needing additional academic or student services such as disability support, financial aid, improved study skills, tutoring, or personal counseling.
• Performs other related duties as assigned.

Minimum Qualifications: Graduation from an institution that holds accreditation recognized by the U.S. Department of Education and approved by the College with a bachelor’s degree. Successful results of a criminal background check are required.

Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of §435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the employment application will be disqualified from employment.

Preferred Qualifications: Ability to interact professionally and respectfully with the student population, faculty, and staff; ability to work as a member of a team and with minimum supervision; ability to communicate effectively orally and in writing.

Annual Salary Range: $40,800.00 - $45,800.00

Application Deadline: Open Until Filled

Pensacola State College offers a comprehensive benefits package for health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida’s Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits offered include participation in the wellness program, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.

Pensacola State College does not discriminate against any personon the basis ofrace,color,ethnicity,religion,sex (as defined by applicable federal and state law),national origin,age,disability, genetic information, pregnancy, ormaritalstatus inits educational programs, activities, or employment. For inquiriesregardingthe College’s nondiscrimination policies, contact the Civil Rights Compliance Officer at [phone], Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.