Student Success Advisor

The District Board of Trustees of Pensacola State College, Florida; Pensacola (FL); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Florida Retirement System

Wellness program

Tuition waivers

Paid sick leave

Job summary

Pensacola State College in Pensacola, FL seeks a Student Success Advisor to support assessment, advising, graduation requirements and transfer functions. The role includes maintaining transfer resources, assisting with enrollment during registration, and supporting veteran and active‑duty military students.

You will work with admissions tools, interpret test scores and prerequisites, and help develop degree plans while collaborating with departments on retention strategies.

Qualifications

• Bachelor's degree from a regionally accredited institution.
• Background check required; FDLE check conducted for employment eligibility.
• Florida statute §435.04(2) background investigation requirements apply.

Responsibilities

• Assist with admissions, advising, and enrollment processes during registration.
• Support veteran and active‑duty military students and their families.
• Interpret placement tests, transcripts, and degree prerequisites.
• Develop educational and degree plans; advise on transfer requirements.
• Collaborate with other departments on retention and completion strategies.

Skills

Interpersonal skills

Communication

Teamwork

Education

Bachelor's degree

Job description

Join the PSC family and connect with accomplished and diverse colleagues who inspire and innovate students and transform lives and futures. Along with helping our students reach their goals, Pensacola State makes career fulfillment a reality.

Job Description

The Student Success Advisor is responsible for assisting students with assessment, advising, graduation requirements, and transfer functions. The position maintains transfer resources, supplies information for reports, and assists in compiling them to demonstrate effectiveness. The Advisor assists veteran students, active‑duty military students, their families, and other students with enrollment processes during registration periods and administers interest, aptitude, and career‑related tests as needed. The Advisor reports to the Director, Veteran and Military Family Service Center.

Duties and Responsibilities

• Supports prospective and new veteran students, active‑duty military students, their families, and other students through the college admission process, including orientation requirements, residency requirements, transcript requests, testing requirements, financial aid applications, veteran services, and selecting programs of study.
• Possesses knowledge of academic policies, procedures, and degree requirements and advises students on meeting those requirements.
• Works closely with other departments on retention and completion strategies.
• Possesses an understanding of FERPA rules for releasing student information to faculty, parents, and students.
• Uses admissions tools, including admissions checklists, information packets, residency documents, student records system strategies, and online application processes.
• Assists with admissions processes, including discussion and research of residency law and guidelines, collaborating with the Coordinator, Admissions to review transcripts to determine testing requirements.
• Possesses knowledge of institutional financial aid programs (short‑term loans, tuition installment plans, deferments), financial aid warnings, suspensions, appeals, and general knowledge of numerous third‑party receivables and scholarships.
• Reviews and interprets placement and other standardized test scores, unofficial transcripts, and course prerequisites.
• Assists with career planning activities and developing an educational or degree plan.
• Stays abreast of changing institutional information, including admissions requirements, financial aid regulations, new programs, course changes, deadlines, costs, transfer requirements, and state and federal mandates.
• Develops and presents workshops appropriate to student development and success.
• Provides referrals for students needing additional academic or student services such as disability support, financial aid, improved study skills, tutoring, or personal counseling.
• Performs other related duties as assigned.

Minimum Qualifications

Graduation from a regionally accredited institution with a bachelor’s degree. Successful results of a criminal background check are required. Pursuant to College policy, it is an employment eligibility requirement for an applicant to meet the requirements of §435.04(2), Florida Statutes, related to background investigations. Any person failing to meet the requirements of the statute will be deemed not qualified to hold employment in this position. A Florida Department of Law Enforcement (FDLE) approved background check will be conducted on every successful candidate as a condition of employment, and any person who fails to disclose any adverse information contained in the background investigation at the time of submitting the application will be disqualified from employment.

Preferred Qualifications

• Ability to interact professionally and respectfully with a diverse student population, faculty, and staff.
• Ability to work as a member of a team and with minimum supervision.
• Ability to communicate effectively orally and in writing.

Annual Salary Range

$40,800.00 - $45,800.00

Benefits

Comprehensive health, dental, vision, hospitalization, and supplemental insurance benefits through the State of Florida’s Group Insurance Program. All employees in established, eligible positions are members of the Florida Retirement System from their first day of employment. Other benefits include wellness program participation, tuition waivers, educational opportunities, and paid sick leave. Additional leave types are position specific.

Equal Employment Opportunity Statement

Pensacola State College does not discriminate against any person on the basis of race, ethnicity, national origin, color, sex, age, religion, marital status, pregnancy, disability, sexual orientation, gender identity, or genetic information in its educational programs, activities, or employment. For inquiries regarding Title IX and the College’s nondiscrimination policies, contact the Executive Director of Equal Opportunity Compliance at [phone], Pensacola State College, 1000 College Blvd., Pensacola, Florida 32504.