Student Success Admin & Onboarding Assistant

State of South Carolina; South Carolina; On-site; USD 28,000 - 42,000; Full time

Job summary

The State of South Carolina is seeking an Administrative Assistant to provide front-line support for the Student Success Center. You will help students with onboarding, orientation programs, and access to success resources while handling administrative services.

This role serves as a primary point of contact, delivering information and referrals, maintaining records, and supporting daily operations to advance student success and campus goals.

Qualifications

• High school diploma required; related work experience acceptable.
• Bachelor's degree may substitute related experience.
• Experience with Microsoft Office Suite preferred.
• Experience in higher education or student information systems is a plus.
• Strong customer service and communication skills are essential.

Responsibilities

• Serve as the first point of contact for students entering the Student Success Center and direct to campus resources.
• Assist onboarding, referrals to Success Coaches and faculty advisors.
• Coordinate Navigate and Orientation sessions in person, virtual, and group settings.
• Support Navigate platform and college systems: accounts, passwords, registrations.
• Maintain student records and perform data entry per college procedures.
• Provide administrative support: reports, forms, and department documentation.
• Communicate effectively with students, faculty, staff, and community members.
• Assist with training for temporary employees and student workers.
• Support departmental initiatives and special projects.

Skills

MS Office

Customer service

Communication skills

Multitasking

Staff training

Education

Bachelor's degree preferred

Associate degree preferred

High school diploma required

Tools

Navigate platform

Ellucian SIS

Job description

The State of South Carolina is seeking an Administrative Assistant to provide front-line support for the Student Success Center. You will help students with onboarding, orientation programs, and access to success resources while handling administrative services.

This role serves as a primary point of contact, delivering information and referrals, maintaining records, and supporting daily operations to advance student success and campus goals.