Student Success Navigator & Accountability Lead

State of South Carolina; Greenwood (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

The State of South Carolina is seeking a Coordinator of Student Accountability within the Student Experience and Quality Assurance Division. The role focuses on structured support and accountability for students facing academic challenges, managing caseloads and developing individualized plans.

The coordinator collaborates across campus to identify resources, oversee mandatory study halls, and follow up on progress, while delivering campus-wide programs on study skills, time management, and

Qualifications

• Bachelor's degree and relevant professional experience in higher education administration, counseling, criminal justice, behavioral sciences, compliance, or a related field.
• Must have excellent skills in providing strong customer service and demonstrate sound judgement and ethical demeanor.
• A valid driver's license and safe driving history are required.
• Master’s Degree.
• Knowledge of conflict resolution strategies, behavioral intervention and educational accountability approaches in a student development context.
• Possess strong knowledge of academic resources, communication skills, and provide case management services.
• Understanding of student belonging, academic barriers and data tracking abilities.

Responsibilities

• Manage caseloads and develop individualized plans for students facing academic challenges.
• Identify campus resources and academic barriers and coordinate support.
• Oversee mandatory study halls and provide progress follow-up with students.
• Deliver campus-wide programs on study skills, time management, and communication.
• Collaborate with campus constituencies to ensure continuous caseload communication.

Skills

Customer service

Communication

Conflict resolution

Case management

Ethical judgment

Education

Bachelor's degree

Master’s Degree

Job description

The State of South Carolina is seeking a Coordinator of Student Accountability within the Student Experience and Quality Assurance Division. The role focuses on structured support and accountability for students facing academic challenges, managing caseloads and developing individualized plans.

The coordinator collaborates across campus to identify resources, oversee mandatory study halls, and follow up on progress, while delivering campus-wide programs on study skills, time management, and