Student Success Academic Advisor

Florida International University; Miami (FL); On-site; USD 41,000 - 45,000; Full time

Job summary

Florida International University in Miami seeks an energetic Academic Advisor to support a caseload of undergraduate students. You will provide confidential advising using high-tech and high-touch approaches to help students navigate majors, graduation timelines, and campus resources.

The role emphasizes early intervention for at-risk students, collaboration with faculty and career services, and timely responses to student inquiries. A Bachelor's degree and prior advising experience are required.

Qualifications

• Experience in academic advising or student development in higher education.
• Has the skills to work with at-risk populations and provide leadership to other advisors.

Responsibilities

• Engages in professional development opportunities to further job knowledge and skills.
• Utilizes technology to manage a caseload of advisees to support student's identification of an appropriate major and their retention and on-time graduation in the identified major.
• Responds to student messages, inquiries and requests in a timely manner (within 2 business days).
• Provides academic advising and guidance to prospective FIU students and current students considering change of major.
• Educates advisees on resources and tools (including Career and Talent Development, Center for Academic Success, PDA, Major Maps, EAB, Handshake).
• Educates advisees on relevant policies and procedures (e.g. Excess Credit Surcharge, NC grades, Academic Salvage/Amnesty).
• Provides general career advising to students to help plan for employment and/or future education and facilitate career-readiness through referrals.
• Conducts targeted outreach campaigns to improve retention and graduation rates.
• Acts as a student advocate, identifying roadblocks and escalating for resolution.
• Works with faculty, career professionals, and Center for Student Engagement to stay up-to-date on engagement opportunities for students and educates advisees on high-impact practices.
• Completes appropriate Academic Coaching Training and works with special populations.

Skills

Appreciative advising

Coaching

Student counseling

Time management

Education

Bachelor's degree

Job description

Florida International University in Miami seeks an energetic Academic Advisor to support a caseload of undergraduate students. You will provide confidential advising using high-tech and high-touch approaches to help students navigate majors, graduation timelines, and campus resources.

The role emphasizes early intervention for at-risk students, collaboration with faculty and career services, and timely responses to student inquiries. A Bachelor's degree and prior advising experience are required.