Student Success & Academic Advising Specialist

Jobtailor; Chicago (IL); On-site; USD 45,000 - 65,000; Full time

Job summary

DePaul University in Chicago seeks an Academic Advisor to deliver advising services for CDM students and support the Academic Success Center’s programs. You will manage a caseload, review curricula, and assist with transcripts and policy petitions.

Requirements include a Bachelor's degree or higher and experience in academic advising, with strong communication and confidentiality. The role involves collaboration, technology use, and participation in campus events and committees.

Qualifications

• Bachelor's degree or higher required.
• Previous academic advising experience preferred.
• Knowledge of University operations.
• Proven commitment to continual process improvement.
• Professional standards of conduct, including a strong sense of ethics and confidentiality.
• Knowledge of academic advising theory and practice.
• Respect for diverse backgrounds.
• Superior interpersonal, written communication, and group presentation skills.
• Ability to manage large amounts of information and be detail-oriented.
• Ability to multi-task.
• Initiative, creativity, and teamwork.
• Knowledge of PeopleSoft/Oracle Cloud, web browsing, and PC applications including Outlook, Word, Excel, Access, and PowerPoint.
• Participation in the overall team effort for efficient department operations.
• Resume and cover letter required.
• Successful completion of a background check.

Responsibilities

• Deliver academic advising services to new and continuing CDM students.
• Provide support to new and existing programs and services within the CDM Academic Success Center.
• Serve as a generalist with knowledge of all CDM programs and manage an assigned student caseload.
• Support faculty advising and provide academic advising and administrative services to continuing CDM students.
• Review academic curricula, plan course sequences, assess academic progress, and review DePaul and transfer institution transcripts.
• Support retention efforts for special student populations, including online learning students.
• Help students use DePaul and CDM online academic management tools.
• Refer students to University resources.
• Interpret University policies and assist with petition processes for policy exceptions.
• Assist with new student orientation, academic probation, and degree conferral processes.
• Participate in academic advising week, academic success and career workshops, commencement, family weekend, open houses, and student recognition events.
• Participate in professional development, technology training, and College and University committees.
• Assist the Director with special assignments and perform other duties as assigned.

Skills

Interpersonal communication

Detail-oriented

Multi-tasking

Initiative

Creativity

Teamwork

Education

Bachelor's Degree or Higher

Tools

PeopleSoft

Oracle Cloud

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

DePaul University in Chicago seeks an Academic Advisor to deliver advising services for CDM students and support the Academic Success Center’s programs. You will manage a caseload, review curricula, and assist with transcripts and policy petitions.

Requirements include a Bachelor's degree or higher and experience in academic advising, with strong communication and confidentiality. The role involves collaboration, technology use, and participation in campus events and committees.