Student Services Specialist - Journey

The University of North Carolina at Chapel Hill; Chapel Hill (NC); Hybrid; USD 44,000 - 55,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking an Admissions Coordinator to serve as the first point of contact for admissions within the School of Nursing. You will coordinate and attend recruitment and yield events and provide admissions counseling to prospective students and applicants.

Based in Chapel Hill, NC, this full-time role offers a hybrid work arrangement after training, with typical hours Mon–Fri 8:00 a.m.–5:00 p.m., and occasional evenings or weekends.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience in college/university admissions preferred.
• Strong written and verbal communication skills.
• Proficiency with admissions technology and related software.
• Ability to prioritize competing responsibilities.
• Commitment to high-quality customer service.

Responsibilities

• Serve as Admissions Coordinator and primary contact for admissions.
• Represent the School of Nursing to prospective students at recruitment events.
• Provide admissions counseling and outreach to prospects and applicants.
• Support enrollment activities and communication with admitted students.

Skills

Admissions experience

Written communication

Verbal communication

Admissions software

Prioritization

Customer service

Education

Bachelor's degree

Job description

Posting Information

Department: School of Nursing-OASS-440127

Career Area: Student Services

Is this an internal only recruitment?: No

Posting Open Date: 09/24/2026

Application Deadline: 10/05/2026

Position Type: Permanent Staff (SHRA)

Position Title: Student Services Specialist - Journey

Salary Grade Equivalent: NC07 / GN07

Working Title: Admissions Coordinator

Position Number: 20055452

Vacancy ID: P021410

Full-time/Part-time Permanent/Time-Limited: Full-Time Permanent

If time-limited, estimated duration of appointment: (none)

Hours per week: 40

Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.

This position may be eligible for a hybrid work arrangement, including a partially remote work location, following completion of the initial training period and in accordance with applicable University and System Office policies. Employees are generally expected to reside within a reasonable commuting distance of their assigned duty station.

Occasional evening and weekend work, as well as overnight travel, may be required.

Work Location: CHAPEL HILL, NC

Position Location: North Carolina, US

Hiring Range: $43,941-$54,745

Pay Band Information: To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants: This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel! A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose Of Organizational Unit

The mission of the School of Nursing is to enhance and improve the health and well-being of the people of North Carolina and the nation, and, as relevant and appropriate, the people of other nations, through its programs of education, research, and scholarship, and through clinical practice and community service. The University of North Carolina at Chapel Hill School of Nursing has been the leader in nursing education in North Carolina throughout its history. Established in 1950, it was the first school of nursing in North Carolina to offer a four-year baccalaureate nursing degree program followed by the first master’s degree program, first continuing education program for nurses, first doctoral program, and first accelerated BSN option to students with college degrees. Today, the School is renowned for its academic programs, its research and its commitment to clinical and community service within state, national and global communities.

The Office of Student Affairs ( OSA ) operates under the direction of the Assistant Dean for Student Affairs, and is responsible for the provision of all co-curricular, student‑centric support services within the School of Nursing, to include: l) recruitment and admissions (recruitment, pre‑admission counseling, application processing, admission support services); 2) enrolled student services (advocacy for and counseling of enrolled students; registration; administration of school‑based financial aid; career planning/development; graduate credentialing); 3) non academic student activities (ceremonial events; orientation; student organization advising; workshops/seminars for personal/professional development), 4) student information system management (maintaining data security, data access/entry/tracking, report generation; permanent file repository); curricular support (course management/maintenance; program director assistance); and special program support (Hillman Scholars Program; student international travel and study abroad programs. OSA provides support to program admissions committees and academic progression review committees, principal investigators for research and training grant submissions, academic program directors and faculty, accrediting entities, and School leadership to include the Dean, and all associate and assistance deans. The Office is also liaison to the Office of the Dean of Students, Office of Undergraduate Admissions, The Graduate School, the Office of Scholarships and Student Aid, University Registrar, Office of Insurance and Risk Management, The University Cashier, Campus Health Service, the Office of Continuing Studies (including on‑campus and off‑campus credit programs), NC Board of Nursing, and nurse recruitment/employment offices at health care facilities throughout the region.

Programs offered by the school include the following: BSN (accelerated BSN (4‑term), BSN and BSN -Military options), MSN Post‑Graduate Certificate, Graduate Nurse Education Certificate, DNP , and PhD. Enrolled student services are provided to approximately 680 enrolled students in degree or certificate programs as follows: 330 BSN students (across 3 options), 110 MSN students (spanning nine options within five specialties), 20 post‑graduate certificate program students110 DNP students (encompassing seven options within five specialties, and two pathways of study), and 40 PhD students (comprising three pathways of study and multiple research foci). Additionally, credentialing support is provided to all School alumni as needed until their respective retirement from the profession.

Position Summary

This position serves as one of two Admissions Coordinators reporting to the Director for Admissions and Recruitment in the Office of Student Affairs. The primary responsibilities include serving as the first point of contact for admissions, representing the School of Nursing to prospective students by coordinating and attending recruitment and yield events, and providing admissions counseling for prospective students, and outreach to prospects, in‑progress applicants as well as admitted students to support enrollment activities.

Minimum Education And Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Management Preferences

• Prior experience in college or university admissions.
• Strong written and verbal communication skills.
• Proficiency with admissions technology and related software.
• Ability to prioritize competing responsibilities.
• Commitment to high-quality customer service.

Campus Security Authority Responsibilities

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

Position/Schedule Requirements

Evening work occasionally, Weekend work occasionally

Special Instructions

Quick Link https://unc.peopleadmin.com/postings/325909

Contact Information

Office of Human Resources Contact Information If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.