Student Services Specialist III – Enrollment & Engagement

Tennessee Board of Regents (TBR); Nashville (TN); On-site; USD 48,000 - 58,000; Full time

Job summary

Tennessee Board of Regents, located in Nashville, seeks a Student Services Specialist III to support recruitment, orientation, and ongoing student engagement across the North Davidson campus. The role focuses on guiding prospective students through admissions, financial aid, and onboarding while collaborating with college offices to enhance student success.

The position emphasizes event planning, campus programming, and extending outreach to ensure sustained enrollment and completion of

Qualifications

• Bachelor’s degree
• Two (2) years’ experience working with students
• Prior customer service experience
• Proficient computer skills

Responsibilities

• Represent the college to prospective students and families at campus events and open houses.
• Guide applicants through the admissions and financial aid processes.
• Develop and coordinate new student orientation and onboarding communications.
• Support recruitment initiatives and campus programs to promote student success and retention.

Skills

Customer service

Data analysis

Communication

Computer skills

Education

Bachelor's degree

Master's degree

Tools

Ellucian Banner

Job description

Tennessee Board of Regents, located in Nashville, seeks a Student Services Specialist III to support recruitment, orientation, and ongoing student engagement across the North Davidson campus. The role focuses on guiding prospective students through admissions, financial aid, and onboarding while collaborating with college offices to enhance student success.

The position emphasizes event planning, campus programming, and extending outreach to ensure sustained enrollment and completion of