Student Services Specialist - Hybrid (Silicon Valley)

University of California - Santa Cruz; Redwood City (CA); Hybrid; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical / Dental / Vision Insurance

UC Retirement Plans

Life Insurance / Legal Insurance

Paid Holidays and Vacation

Employee Discount Programs

Job summary

UC Santa Cruz Extension in Silicon Valley is seeking a Campus-Only Recruitment role focused on exceptional student support and administrative duties. This assignment emphasizes enrollment processing, records management, and collaborative service to students, instructors, and staff.

The position is full-time with a 100% schedule, requires a hybrid work arrangement, and is located in Santa Clara, CA. Employees access internal candidate portals and campus resources to ensure smooth enrollment and

Qualifications

• Provide excellent internal and external customer service with prompt problem solving.
• Treat learners with fairness, dignity and respect.
• Support students of all ages from Pre-College to lifelong learners.
• Use Google Suite and Microsoft Office in fast-paced environments.

Responsibilities

• Serve as the first point of contact for prospective and existing students.
• Enter and maintain student records and enrollment data.
• Process transcripts, grades and enrollment verifications.
• Provide information on policies and program options via email, phone or in-person.

Skills

Customer service

Communication

Google Suite

Microsoft Office

Education

High school diploma or equivalent

Tools

Google Suite

Microsoft Office

Job description

UC Santa Cruz Extension in Silicon Valley is seeking a Campus-Only Recruitment role focused on exceptional student support and administrative duties. This assignment emphasizes enrollment processing, records management, and collaborative service to students, instructors, and staff.

The position is full-time with a 100% schedule, requires a hybrid work arrangement, and is located in Santa Clara, CA. Employees access internal candidate portals and campus resources to ensure smooth enrollment and