Student Services Specialist: Enrollment & Aid Support

Northern Virginia Community College; Sterling (VA); On-site; USD 24,000 - 34,000; Full time

Job summary

NOVA is seeking a on-site Student Affairs Specialist to provide operational, processing, and student services support within the Student Affairs portfolio. You will assist NOVA students with enrollment, financial aid, student records, and related services, responding to inquiries and processing transactions with accuracy and confidentiality.

This role requires coordinating referrals, supporting routine student services, and ensuring timely, on-site service during peak periods.

Qualifications

• Problem-solving and interpersonal communication skills; ability to communicate effectively both orally and in writing.
• Ability to interpret and apply established policies, procedures, guidelines, and business processes.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Assist prospective and current NOVA students with enrollment, financial aid, student records, and related services.
• Respond to inquiries; process routine transactions and documentation; connect students with college resources.
• Maintain accurate student information and records; assist with administrative workflows and system access.

Skills

Problem-solving

Communication

Attention to detail

Job description

NOVA is seeking a on-site Student Affairs Specialist to provide operational, processing, and student services support within the Student Affairs portfolio. You will assist NOVA students with enrollment, financial aid, student records, and related services, responding to inquiries and processing transactions with accuracy and confidentiality.

This role requires coordinating referrals, supporting routine student services, and ensuring timely, on-site service during peak periods.