Student Services & Records Coordinator

State of Louisiana; Gonzales (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

River Parishes Community College seeks a Student Affairs Specialist to manage front desk operations, provide essential student services support, and handle records data entry for the campus community. The role supports the Dean of Students/Director of Student Services and collaborates with multiple departments to ensure consistent, student‑centered service.

The position emphasizes data handling, policy procedures, and the creation of materials for Student Services, with an on‑site, full‑time

Qualifications

• Bachelor’s Degree with 2+ years’ college/university experience or an Associate’s Degree with 5+ years direct administrative/front desk experience.
• Proficient in MS Office Suite.
• Strong interpersonal and communications skills.
• Confident in conflict resolution and de-escalation strategies.
• Excellent organizational abilities and attention to detail.
• Experience in a fast-paced work environment.

Responsibilities

• Function as front counter personnel; provide primary phone support; triage student needs.
• Greet visitors, students, parents, service workers and community members.
• Answer routine enrollment, financial aid, programs and policy questions by email, phone or walk‑in.
• Maintain confidentiality of student and family information.
• Provide student ID assistance and keep lobby literature up to date.
• Enter and maintain student records and coordinate campus communications.

Education

Bachelor’s Degree + 2+ yrs college/university experience

Associate’s Degree + 5+ yrs direct administrative/frontdesk experience

Tools

Banner

Canvas

Job description

River Parishes Community College seeks a Student Affairs Specialist to manage front desk operations, provide essential student services support, and handle records data entry for the campus community. The role supports the Dean of Students/Director of Student Services and collaborates with multiple departments to ensure consistent, student‑centered service.

The position emphasizes data handling, policy procedures, and the creation of materials for Student Services, with an on‑site, full‑time