Student Services Office Student Assistant

OSU Rec Sports - Sport. Leadership. Wellness.; Corvallis (OR); On-site; USD 17,000 - 25,000; Part time

Job summary

OSU Rec Sports - Sport. Leadership. Wellness.

at Oregon State University is seeking two part-time Student Services Office Student Assistants for the College of Forestry, Student Services Office. You will staff the front desk, greet visitors, and support daily operations while delivering courteous service to students. This role emphasizes reliability, communication, and teamwork as you assist advisors, maintain records, and help update department pages and newsletters.

Qualifications

• Demonstrated excellence in customer service.
• Ability to handle sensitive information with confidentiality.
• Strong written and verbal communication skills.
• Multi-tasking and time management abilities.
• Independent and team-oriented work style.
• Proactive with problem-solving skills.
• Reliable with a consistent work ethic.
• Possible OSU Driver Authorization and safety training.

Responsibilities

• Serve as first contact for visitors and inquiries.
• Respond to in-person, email, and phone inquiries.
• Maintain office operations and cleanliness.
• Update College of Forestry Jobs page.
• Update Fernhopper newsletter.
• Facilitate Photo of the Week contest.
• Check-in students for advising appointments.
• Handle special projects as assigned.

Skills

Customer service

Confidentiality

Written communication

Verbal communication

Time management

Independent teamwork

Problem solving

Reliability

Education

High school / college enrollment required

Credit hours per term requirements (varies by student)

Undergraduate international student eligibility

Graduate student eligibility

Tools

Microsoft Office Suite

Web-based forms

Phone system familiarity

Job description

Department:

College of Forestry, Student Services Office

Job Description:

This recruitment will be used to fill two part-time (a maximum of 24 hours per week) Student Services Office Student Assistant for the College of Forestry, Student Services Office at Oregon State University (OSU).

Position Duties:

The student staff role is administrative support and front desk reception. The positions focus is creating a welcoming environment, providing prompt communications to students, supporting office staff, and maintaining smooth day-to-day operations.

• Serve as the first point of contact for visitors.
• Respond to in-person, email, and phone inquiries.
• Maintain office operations and ensure general office cleanliness.
• Update College of Forestry Jobs page.
• Update College of Forestry Fernhopper newsletter.
• Facilitate Photo of the Week contest.
• Check-in students for Advising appointments.
• Special projects as assigned.

Transferable Skill Development

OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:

Communication, Teamwork, Professionalism

Qualifications:

Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements

• Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study
• Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment
• Must meet the applicable minimal enrollment standard
  • High School student: Regularly enrolled in a high school or participating in a home-schooling program
  • Undergraduate and post-baccalaureate student: 6 credit hours per term
  • Undergraduate international student: 12 credit hours per term*
  • Graduate student officially admitted to Graduate School: 5 credit hours per term
  • Graduate international student officially admitted to Graduate School: 9 credit hours per term*

*International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by Office of International Services (OIS), and must be provided to the Student Employment Center.

Required Qualifications:

• Demonstrated excellence in customer service.
• Ability to handle sensitive information with a high level of confidentiality.
• Strong written and verbal communication skills.
• Skilled in multi-tasking and effective time management.
• Capable of working independently as well as collaboratively within a team.
• Proactive with strong problem-solving abilities.
• Reliable and dependable with a consistent work ethic.
• May require successful completion of the OSU Motor Pool Driver Authorization Form and Van Safety Training.

Preferred Qualifications:

• Proficient in or willing to learn how to operate a multi-line phone system, including placing callers on hold and transferring calls.
• Experience using Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Proficient or experienced using web-based forms.
• Experience designing marketing flyers and posters to promote events and student opportunities.
• Enrolled in a College of Forestry undergraduate major.

Working Conditions/Schedule:

• Flexibility in work scheduled is preferred. Shifts are split between all student staff to try and cover as many regular office hours as possible.
• Typically, student staff work 10-15 hours per week, with a maximum of 24 hours allowed (split between all campus positions).
• Student Services is open Monday - Friday, 8:00 am - 5:00 pm (excluding holidays), with limited opportunities for after-hours events.
• Occasional work during breaks (winter, spring, summer) is available.
• Schedules vary from term to term, depending on class schedules and availability, and are coordinated with fellow student staff.

Anticipated Start Date:

2026-11-20

Anticipated End Date:

2026-11-23