Student Services Lead — Law School (Onsite)

Seattle University; Seattle, Northern (WA, KY); Hybrid; USD 44,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Tuition remission

Retirement plan

Holiday schedule

Job summary

Seattle University is seeking a Student Services Coordinator to support School of Law Student Services operations. You will be the first point of contact for students and prospective students, handling inquiries and directing them to the right people.

The role involves data entry, calendar management, and coordination with work-study students, with a Monday–Friday on-site schedule in Seattle. The department emphasizes confidentiality and excellent customer service in a Jesuit university setting.

Qualifications

• High school diploma or GED plus 2+ years of office support experience.
• Commitment to a student-centered service environment and Seattle University's mission, vision, and values.
• Proficiency with the Microsoft Office suite is required.
• Ability to analyze and interpret data.
• Excellent communication skills, with a positive student-centered attitude.
• Ability to multitask, meet deadlines in a busy office environment.

Responsibilities

• Welcome and assist students and visitors in person, by phone, and by email.
• Evaluate inquiries or refer to appropriate staff for resolution.
• Refer individuals to other departments or arrange counselor appointments.
• Input data and documents into Colleague; manage calendars and mail.
• Coordinate with work-study students and other departments as needed.
• Assist with financial aid processing and LRAP files.
• Direct student workers in processing time sheets and FERPA compliance.
• Assist with transcript requests, enrollment verifications, and office communications.

Skills

Reception & Front Desk

Data Entry

Customer Service

Administrative Support

Microsoft Office

Communication Skills

Time Management

Confidentiality

Education

High school diploma or GED

Associate or bachelor's degree

Tools

Colleague

Microsoft Office

Job description

Seattle University is seeking a Student Services Coordinator to support School of Law Student Services operations. You will be the first point of contact for students and prospective students, handling inquiries and directing them to the right people.

The role involves data entry, calendar management, and coordination with work-study students, with a Monday–Friday on-site schedule in Seattle. The department emphasizes confidentiality and excellent customer service in a Jesuit university setting.