Student Services Front Desk Specialist

North Hennepin Community College; Willmar (MN); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Tuition waivers

Professional development

Pension plan

Paid holidays

Job summary

Ridgewater College seeks a Student Services Assistant to serve at the Willmar campus front desk, delivering information and guidance on enrollment, billing, and student services. The role requires strong customer service, professionalism, and the ability to manage multiple tasks with discretion.

You will support students, families, faculty, and staff, coordinating appointments and providing essential information across college offices.

Qualifications

• Knowledge of customer service practices and principles to meet customer expectations.
• 3) Ability to explain policies and procedures clearly.

Responsibilities

• Greet visitors and assist or direct them appropriately.

Skills

Customer service

Communication

Questioning & listening

Data entry

Scheduling

Problem solving

Education

High school diploma or equivalent

Tools

ISRS

D2L

SharePoint

MS Teams

Job description

Ridgewater College seeks a Student Services Assistant to serve at the Willmar campus front desk, delivering information and guidance on enrollment, billing, and student services. The role requires strong customer service, professionalism, and the ability to manage multiple tasks with discretion.

You will support students, families, faculty, and staff, coordinating appointments and providing essential information across college offices.