Student Services Front Desk Lead & Admin Support

Louisiana Delta Community College; Monroe (LA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance options

Dental insurance

Term life insurance

Disability insurance

Vision insurance

Holidays (14 per year)

Vacation and sick leave

Employee Assistance Program

Job summary

Louisiana Delta Community College seeks an Administrative/Staff professional to provide executive support to the Vice Chancellor of Student Services, manage financial aid inquiries, and supervise student workers in the front desk area.

The role involves coordinating Care Closet activities, handling confidential student records, and communicating effectively with internal and external partners while upholding LDCC standards. Associated duties may include outreach and articulation alignment.

Qualifications

• Associate's Degree in a business-related field preferred, or five years of related work experience.
• Basic computer literacy with proficiency in MS Excel and Word.

Responsibilities

• Provide executive and administrative support to the Vice Chancellor of Student Services.
• Serve as frontline contact for financial aid inquiries and front-desk operations.
• Supervise student workers on front-desk reception and phone operations.
• Coordinate Care Closet operations to aid student resources.
• Collect and maintain financial aid documents per guidelines.
• Manage departmental email and confidential student records.
• Assist students with financial aid questions and processes.
• Uphold LDCC Standards of Practice for excellence and service.
• Maintain knowledge of college policies and transfer articulation.
• Perform additional duties as assigned by leadership.

Education

Associate's Degree in business related field

Five years of work-related experience

Tools

MOS Excel

MOS Word

Job description

Louisiana Delta Community College seeks an Administrative/Staff professional to provide executive support to the Vice Chancellor of Student Services, manage financial aid inquiries, and supervise student workers in the front desk area.

The role involves coordinating Care Closet activities, handling confidential student records, and communicating effectively with internal and external partners while upholding LDCC standards. Associated duties may include outreach and articulation alignment.