Student Services Front Desk & Advising Assistant (PT)

College of DuPage; Chicago, Northern (IL, KY); Hybrid; USD 20,000 - 28,000; Part time

Benefits offered by this job

Retirement benefits

Holiday pay

Personal time

Discounts on classes

Equal opportunity employer

Job summary

College of DuPage is seeking a Front Desk Assistant- Advising (PT-Temporary) to support Counseling and Advising Services near Chicago. You will greet students, answer inquiries, and help schedule counseling and advising sessions for new and returning students.

The role requires a high school diploma with typing, strong English communication, and proficiency in Windows and MS Office. It offers a part-time schedule with diverse fringe benefits and COD's commitment to diversity.

Qualifications

• High school diploma with coursework in office careers, including typing.
• Associate Degree in office careers preferred.
• Previous experience with people contact.
• Proficiency in written and spoken English.
• Knowledge of Windows, Microsoft Office and keyboarding skills.
• Two years office experience in a people-contact position preferred.

Responsibilities

• Assist students, community members and staff with questions and concerns, both in person and over the phone.
• Schedule appointments for new and prospective students: individual counseling appointments and new student advising sessions.
• Provide referrals to other COD services and individuals.
• Screen requests, asks pertinent questions, describe services, answer general questions; conduct intake screening and decides on appropriate action.
• Establish a warm, receptive, welcoming atmosphere.
• Take messages for counselors and staff.
• Organize the unit and perform file management.
• Data entry input of intake forms or cards.
• Other duties as assigned.

Skills

Customer service

Communication skills

English proficiency

Typing

Office software

Education

High school diploma

Associate degree preferred

Tools

Windows OS

Microsoft Office

Job description

College of DuPage is seeking a Front Desk Assistant- Advising (PT-Temporary) to support Counseling and Advising Services near Chicago. You will greet students, answer inquiries, and help schedule counseling and advising sessions for new and returning students.

The role requires a high school diploma with typing, strong English communication, and proficiency in Windows and MS Office. It offers a part-time schedule with diverse fringe benefits and COD's commitment to diversity.