Part-Time Student Services Desk Clerk – Higher Ed

College of DuPage; Addison (IL); On-site; USD 20,000 - 28,000; Part time

Job summary

College of DuPage is seeking a Front Desk Assistant for Addison, IL. This part-time role focuses on delivering excellent customer service, handling registrations, scheduling advising, and assisting visitors both in person and over the phone.

The position requires a High School diploma, strong communication, and familiarity with Windows and MS Office. Evening and weekend coverage may be required, with a starting hourly wage of $17.59.

Qualifications

• High School diploma required.
• Some college coursework and customer service training preferred.
• One year of customer service experience required.
• Excellent oral and written communication skills required.
• Some knowledge of Windows, MSOffice and keyboard skills required.
• One year of customer service experience in a higher education environment preferred.

Responsibilities

• Greet visitors and provide exceptional customer service.
• Assist students, community members, faculty and staff with questions in person and by phone.
• Register students in person and by telephone.
• Provide assistance with Internet registration.
• Process e-permits for late registration and withdrawals.
• Schedule advising appointments and make reminder calls.
• Maintain building safety and secure the facility at close.
• Provide referrals to College of DuPage services and colleagues.
• Maintain effective communication with students and instructors.

Skills

Customer service

Windows

MS Office

Keyboard skills

Communication

Education

High School diploma

Some college coursework

Tools

Colleague

myACCESS

SARS

Job description

College of DuPage is seeking a Front Desk Assistant for Addison, IL. This part-time role focuses on delivering excellent customer service, handling registrations, scheduling advising, and assisting visitors both in person and over the phone.

The position requires a High School diploma, strong communication, and familiarity with Windows and MS Office. Evening and weekend coverage may be required, with a starting hourly wage of $17.59.