Student Services Front Desk & Admin Aide

LM Wind Power / GE; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Santa Fe College is seeking an Educational Aide to provide administrative support to faculty, staff, visitors and students on campus. The role emphasizes a welcoming service mindset and accurate handling of routine tasks in a busy college setting.

You will greet visitors, screen calls, manage mail and supplies, operate office equipment, help keep rooms clean and organized, and assist with confidential student records in compliance with FERPA and college policies.

Qualifications

• Ability to work in a multi-cultural environment.
• Flexible and proactive in a rapidly changing setting.
• Effective professional communication.
• Strong customer service orientation.
• High ethics and integrity in all actions.
• Strong organization and time management.
• Problem solving with actionable resolutions.
• Attention to detail and accuracy.
• Ability to multitask and manage priorities.

Responsibilities

• Greet and direct visitors in a professional, welcoming manner.
• Answer and route incoming calls; refer inquiries as needed.
• Provide front-line problem resolution and referrals.
• Distribute mail and manage office supplies.
• Operate and maintain copying/printers and scanners.
• Ensure rooms and desks are cleaned and sanitized.
• Provide general administrative support to faculty and staff.
• Maintain FERPA confidentiality and privacy of student records.
• Adhere to college policies and public employee guidelines.
• Contribute to service excellence and courteous engagement.
• Perform other duties as assigned.

Skills

Communication

Customer service

Organization

Multitasking

Problem solving

Ethics

Adaptability

Detail oriented

Intercultural

Education

Currently enrolled Santa Fe College student

Job description

Santa Fe College is seeking an Educational Aide to provide administrative support to faculty, staff, visitors and students on campus. The role emphasizes a welcoming service mindset and accurate handling of routine tasks in a busy college setting.

You will greet visitors, screen calls, manage mail and supplies, operate office equipment, help keep rooms clean and organized, and assist with confidential student records in compliance with FERPA and college policies.