Student Services Coordinator & DSO Specialist

Education First; Village of Tarrytown (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

EF Education First is seeking a Customer Service–oriented professional to coordinate weekly airport transfers and support student intake. You will ensure records meet accreditation standards and visa regulations, while handling enrollment forms and DSO duties.

As a part-time receptionist, you will greet students, answer routine questions, and direct them to the right team. Experience with SEVIS/DSO is a plus; training provided.

Qualifications

• Customer service focused with strong conflict resolution skills.
• Excellent organization and communication skills.
• Strong computer skills including Excel.
• Willingness to learn and become a DSO.
• Detail oriented with good follow-through.
• Ability to work in a fast-paced environment.
• Comfortable working with diverse populations and non-native English speakers.
• Flexible schedule with some weekend work.
• Travel or study abroad experience is a plus.
• Bilingual is a plus but not required.

Responsibilities

• Arranges weekly arrival and departure transfers to and from airports, handling last minute changes and complex issues.
• Ensures all student records meet accreditation standards and comply with visa regulations.
• Reviews booking details for new students and checks correct data entry.
• Assists with student intake and registration, including set-up and document logging in internal database.
• Uses Atlantis system for student data management.
• Communicates effectively with colleagues across departments and worldwide.
• Creates and revises enrollment forms and obtains signatures for extended stays.
• Acts as DSO creating I-20 forms and working in SEVIS (training provided).
• Serves as part-time receptionist in the main Student Services office, greeting students and directing inquiries.

Skills

Customer service

Conflict resolution

Organization

Communication

DSO training

Detail oriented

Analytical

Planning

Interpersonal

Travel

Bilingual

Flexibility

Tools

Excel

Job description

EF Education First is seeking a Customer Service–oriented professional to coordinate weekly airport transfers and support student intake. You will ensure records meet accreditation standards and visa regulations, while handling enrollment forms and DSO duties.

As a part-time receptionist, you will greet students, answer routine questions, and direct them to the right team. Experience with SEVIS/DSO is a plus; training provided.