Administrative Coordinator

EF Education First Ltd.; Village of Tarrytown (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

EF Education First Ltd. is seeking a versatile Student Services Support role in New York. The incumbent will assist the Administrative Manager, manage student intake, records, and data using the Atlantis system, and support visa/compliance tasks as a DSO trainee.

The role also includes reception duties, coordination with global teams, and a flexible schedule to accommodate weekends. Salary is listed as $40,000 annually.

Qualifications

• Focused on Customer Service.
• Strong conflict resolution skills.
• Excellent organization and communication skills.
• Excellent computer skills including Excel.
• Willingness to learn and become a DSO.
• Creative thinker and resourceful.
• Extremely detail oriented with good follow-through.
• Ability to work in a fast-paced environment.
• Good analytical and planning skills.
• Dynamic and outgoing personality.
• Comfortable working with diverse populations and non-native English speakers.
• Travel or study abroad experience a plus.
• Bilingual not required but is a plus.
• Flexible schedule with willingness to work some weekends.

Responsibilities

• Arrange weekly arrival and departure transfers, manage changes.
• Ensure student records meet accreditation and visa regulations.
• Review booking details for new students.
• Assist with student intake and registration, manage documents.
• Use Atlantis system for data management.
• Coordinate with colleagues and worldwide teams.
• Create and revise enrollment forms and obtain signatures.
• DSO duties: create I‑20 forms in SEVIS (training provided).
• Serve as a part-time receptionist for the main Student Services office.
• Provide a welcoming first contact and direct inquiries to the appropriate team.

Skills

Customer Service

Conflict Resolution

Organization

Communication

Excel

Willingness to learn

Attention to detail

Analytical thinking

Planning skills

Dynamic personality

Diversity awareness

Travel or study abroad experience

Bilingual (nice to have)

Flexible schedule

Tools

Atlantis system

Job description

The Role

Supports the Administrative Manager in all aspects of her/his position.

• -Arranges weekly arrival and departure transfers to and from the airports, making last minute changes and resolving complex issues including flight changes and cancellations.
• -Ensures all student records meet accreditation standards and remain in compliance with student visa regulations.
• -Reviews all booking details for new students and check that they are entered correctly.
• -Assists with the student intake and registration process, including physical set-up, ensuring intake materials are prepared in advance and student documents are properly logged in internal database.
• -Uses Atlantis system for student data management.
• -Effectively communicates with colleagues in other departments and those located worldwide.
• -Creates and revises enrollment forms, obtaining new signatures for students who extend their stay.
• -Acts as DSO (Designated School Official) creating I-20 forms and working in SEVIS system; training will be provided.
• -Serves as a part-time receptionist for the main Student Services office, providing a welcoming first point of contact for students, assesses and filters their questions and needs, responds to routine inquiries, and directs students to the appropriate team member, department, or resource for further assistance.
• -$40,000 Annually

The Requirements

• Focused on Customer Service
• Strong conflict resolution skills
• Excellent organization and communication skills
• Excellent Computer skills including Excel
• Willingness to learn and become a DSO
• Creative thinker and resourceful
• Extremely detail oriented with good follow-through
• Ability to work in a fast-paced environment
• Good analytical and planning skills
• Dynamic and outgoing personality
• Comfortable working with diverse populations and non-native English speakers
• Travel or study abroad experience a plus
• Bilingualnot required but is a plus
• Flexible schedule with willingness to work some weekends.

About Us

EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs. We are 46,500 staff, faculty and teachers, working in over 580 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 53 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment.References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.Appropriate suitability checks will be required prior to confirmation of appointment