Student Services Coordinator (64901)

International Education Corporation; Victorville (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan

Job summary

US Colleges is seeking a Student Services Coordinator to manage the day-to-day student experience from enrollment to program completion. You will oversee the Welcome Center, onboarding, campus events, and cross-functional support with Education, Externship Services, and campus leadership.

Responsibilities include handling admissions touchpoints, exam coordination, licensure workshops, and ensuring compliance with policies and regulatory standards while delivering exceptional student service.

Qualifications

• 1–3 years of experience in student services, administration, or customer service.
• Above-average user skills in Microsoft Office and social media.
• Experience with event coordination and/or student support preferred.
• High school diploma required; some college preferred.
• Excellent interpersonal and communication skills, written and spoken.
• Strong problem resolution and teamwork abilities.

Responsibilities

• Manage daily operations of Welcome Center and front desk; first contact for students, visitors, and staff.
• Maintain organized systems for communication, scheduling, and campus coordination.
• Create and post campus social media updates.
• Coordinate and proctor national certification exams weekly and monthly.
• Support student licensure requirements with weekly information workshops.
• Plan and conduct new student orientation and onboarding documentation.
• Organize campus events and maintain an annual events calendar.
• Coordinate access to tutoring, open labs, and learning resources.
• Handle inventory for uniforms, books, and classroom supplies.
• Provide general student payments guidance and assist with cash collection.

Skills

Customer service

Microsoft Office

Social media

Interpersonal skills

Communication

Problem solving

Team player

Event coordination

Education

High school diploma

Some college preferred

Tools

Social media platforms

Job description

Who Are We: US Colleges is a leader in post-secondary career education and we are obsessed with student success. Our company has an opportunity for someone that has the qualifications needed in the role of Student Services Coordinator!

What We Offer: We offer a variety of benefits for full-time and part-time colleagues including a generously matched 401(k) plan!

The Student Services Coordinator is responsible for managing the day-to-day student experience from enrollment through program completion, ensuring students are supported, engaged, and progressing successfully.

This role serves as the central hub of campus operations, overseeing Welcome Center/front desk activities, student onboarding and orientation, ownership of all campus events, and support for students and all campus teams. The position works cross-functionally with Education, Externship Services and campus leadership to ensure seamless and high-quality student experience. Essential day-to-day job responsibilities include:

• Manage daily operations of the Welcome Center and front desk, serving as the first point of contact for students, visitors, and staff, answering incoming calls and handling walk-ins.
• Maintain organized systems for communication, scheduling, and campus coordination.
• Create and post social media posts for the campus.
• Manage and proctor the national certification exams every Friday and one Saturday of the month.
• Manage and support all student licensure requirements including hosting weekly licensure information workshops.
• Complying with applicable federal and state laws and regulations, accreditor standards, and institutional policies and procedures.
• Plan and conduct new student orientation sessions. Ensure students understand program expectations, policies, and campus resources and verify completion of all required onboarding documentation.
• Plan and execute all campus events including but not limited to graduation, recognition, and other engagement activities. Develop and maintain an annual events calendar.
• Facilitating and coordinating students' access to on-campus tutoring, open labs and other learning resources.
• Manage campus uniforms, books and classroom supplies inventory orders and reconciliation.
• Provide basic communication to students regarding payment reminders and inquiries.
• Assist with any cash collection of student payments or registration fees.
• Provide general support and guidance, referring students to appropriate resources.
• Other duties as assigned.

Qualifications

Essential Skills and Experience

• 1-3 years of experience in student services, administration, or customer service.
• Above-average user skills in Microsoft Office and social media.
• Experience with event coordination and/or student support preferred.
• High school diploma required; some college preferred.
• Excellent interpersonal skills.
• Excellent communication skills, oral and written.
• Excellent problem resolution skills.
• Event coordination and planning skills
• Ability to work with a diverse group of colleagues and students.
• Strong team player.