Who We Are
Charter Schools USA (CSUSA) is one of the largest and highest performing education management companies in the United States, proudly serving over 82,000 students in more than 150 schools across four states. Founded by Jonathan Hage in 1997, CSUSA’s mission is a relentless commitment to student greatness in school and in life. We provide an academically rigorous education that equips students with real‑world readiness, preparing them for college or career after graduation. With an unwavering dedication to the success of students from every background, CSUSA is closing gaps in achievement and opportunity while keeping our promise of strong minds, good hearts.
Job Purpose
To join a team dedicated to a relentless commitment to student greatness. If you love inspiring and motivating young learners and want to put students first in education, CSUSA is the right place for you. As a Student Services Coordinator you will help students achieve personal fulfillment by providing services that support their educational and occupational life plans.
How You Will Impact Education
- Prepares for and conducts parent and student conferences according to school policy.
- Provides instruction in modalities such as individual or group synchronous instruction, learning support, life skills support, itinerant support, resource room support, co‑teaching, writing lesson plans, telephone conferencing, and other programs.
- Collects data and appropriate work samples.
- Plans and conducts appointments with parents as needed.
- Assists regular education teachers with specially designed instruction when necessary.
- Participates in monthly outings as encouraged.
- Supports special education student achievement in the general class through training teachers and assisting with implementation of inclusion plans.
- Arranges and assists with training for inclusive practices.
- Acts as an informational liaison for inclusion as appropriate.
- Assists with planning classroom and testing accommodations for students with disabilities.
- Models strategies for inclusive practices.
- Provides assistance with developing and adapting curriculum materials and educational practices to meet the needs of students and teachers.
Individual Student Counseling
- Assists students in evaluating their aptitudes and abilities through teacher comments, standardized test scores, and other data.
- Provides individual counseling sessions for assigned students addressing personal needs that affect school performance and their educational and career plans.
- Offers small and large group counseling sessions as needed.
- Assists students in course selections and scheduling; helps prevent dropouts and assists those who leave in finding alternative educational programs.
- Arranges enrollment in summer school programs to address deficiencies.
- Participates in follow‑up studies of former students to improve services and evaluate program effectiveness.
- Provides emergency support during crises.
- Provides college financial aid and scholarship resources and assists with college selection.
Staff Consultation
- Serves as a consultant to faculty on guidance services.
- Confers with staff regarding students with problems and/or special needs.
- Provides reports and data to administration as requested.
Student and Parent Orientation
- Provides new students with orientation and information about school procedures, curriculum, and extracurricular opportunities.
- Plans and implements programs that ease transitions between grade levels and to post‑secondary education, including orientation programs for students and parents.
- Serves as a resource for information about the educational program, activities, and services.
Record Keeping
- Supervises maintenance of cumulative records for assigned students in accordance with state and federal laws and CSUSA policy.
- Provides information and prepares recommendations to colleges for admissions and scholarships, and to employers and agencies for assigned students.
- Maintains counseling records such as summaries and logs of conferences with assigned students.
Assessment
- Assists in administering state‑mandated and CSUSA assessment programs.
- Reviews and interprets assessment results for counseling purposes.
- Contributes to the evaluation of current curriculum offerings.
- Assists in developing and implementing evaluation plans for the guidance program and uses results to identify strengths and areas for improvement.
School and Community Relations
- Strives to establish cooperative relations and communicates with parents as necessary.
- Utilizes community resources to enhance guidance services and activities.
- Collaborates professionally with staff.
- Interprets the guidance services program within the school and community.
- Assists community agencies and resource people who support student needs.
Required Qualifications and Skills
- Ability to work and interact with individuals at all levels of the organization.
- Organizes, prioritizes, and manages multiple priorities.
- Prepares comprehensive business reports and formats business documents.
- Establishes operating principles and routines, driving projects to completion while insisting on the highest level of quality.
- Maintains reliable attendance, punctuality, and adherence to instructions.
- Exhibits excellent interpersonal skills: courtesy, professionalism, active listening, negotiating, and influencing.
- Has computer basics: Windows, MS Word, Excel, Outlook, PowerPoint, and Student Information System (SIS).
- Knows organization policies and procedures.
- Understands federal, state, and local K‑12 and charter school law requirements.
Job Requirements
- Bachelor’s degree from an accredited college or university or equivalent.
- Possession of valid state certification.
- Minimum three (3) years of successful teaching or counseling experience.
- Successful criminal and employment background check results.
- Ability to research, evaluate, and implement best practices.
- Effective communication skills.
- Proficiency with Microsoft Office and Student Information System.
- Commitment to company values.
- Alternatives to these requirements, if applicable.
- May perform other duties as assigned.
Work Environment
- Usual office working conditions.
Physical Demands
- No physical exertion required.
- Required to sit for long periods.
- Occasional light lifting up to 20 pounds.
- Work may be somewhat stressful due to frequent student activity.