Student Services Coordinator

Farmworkers Institute Of Education And Leadership Developmen; Bakersfield (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Farmworkers Institute Of Education And Leadership Developmen seeks a Student Services Coordinator in Bakersfield, CA. This role supports program activities and students, both on-site and remotely, and requires strong bilingual communication and record-keeping skills.

You will assist recruitment, manage CASAS assessments, and coordinate with offices to ensure timely paperwork. The position emphasizes teamwork, customer service, and community engagement.

Qualifications

• Must have a high school diploma or GED and strong communication abilities.
• Bilingual in Spanish required to serve diverse student populations.
• Proficiency with MS Office and Google Suite for daily administration.

Responsibilities

• Assist in recruitment and orientation activities for programs.
• Prepare and administer CASAS appraisals, pre-tests, and post-tests.
• Maintain timely CASAS paperwork and coordinate with Administrative Offices.
• Provide on-site and remote support for students; greet visitors and handle inquiries.
• Manage student files and maintain organized records; report activity to Supervisor.
• Collaborate with instructors to ensure positive student experiences and program goals.

Skills

Communication skills

Interpersonal skills

Organizational skills

Time management

MS Office

Google Suite

Bilingual Spanish

Education

High School Diploma or GED

Job description

Job Details: Job Location: Bakersfield, CA 93307, Salary Range: $22.00 - $22.00 Hourly, Under indirect supervision the Student Services Coordinator serves as on-site and remote liaison and facilitator between the program activities and students. Maintains detailed records of students enrolled into the programs. Collaborates with the community in the achievement of program goals and funding objectives. Additionally, must possess the ability to work in a team-oriented environment.

Key Responsibilities

• Assist in the recruitment and orientation activities for programs.
• Ensure that the CASAS appraisals, pre-test, and post-test materials are prepared and administered in a timely manner.
• Communicate regularly with the Administrative Offices and ensure all CASAS paperwork is delivered within the specified due date.
• Provides on-site and remote support for students.
• Provide stellar customer service by greeting visitors and answering all incoming telephone calls.
• Assist students with basic technical issues.
• Represent and market the various programs to the target community/region.
• Serve as a resource to the community by informing of program related activities and issues.
• Analyzes and monitors some of the student recruitment, retention, and average daily attendance (ADA).
• Report weekly and monthly activity reports to Supervisor.
• Manage and maintain physical and electronic student files in a central, organized manner.
• Maintain productive working relationships with external community organizations.Initiate purchases and distribution of materials and supplies.
• Student enrollment and registrations into various programs
• Collaborate with all site staff in maintaining the site clean and organized
• Be in compliance with the county health department regulations for NSLP (National School Lunch Program).
• Collaborate with Instructors and teachers to ensure a positive student experience.
• Perform clerical duties, office maintenance and upkeep to optimize site operations.
• Properly store meals, keep constant rotation of food and track inventory to reduce food waste.
• Document and track the distribution of technological devices to students.
• Submit all student enrollments/registrations, transcripts and student requests to the appropriate departments in a timely manner.

Knowledge, Skills, and Competencies

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to exercise considerable tact and courtesy in frequent contact with the public.
• Proficient with Microsoft Office and Google Suite software.
• Ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy

Minimum Qualifications

• High School Diploma or GED required.
• Bilingual in Spanish required.

Preferred Qualifications

• AA degree or some college experience preferred.
• At least two (2) years of related experience preferred.

Work Environment & Physical Demands

• Environment: School site and office setting; frequent interaction with staff, students, and community members.
• Mobility: Must be able to walk throughout campus frequently.
• Physical Requirements: Frequently walk, stand, sit, reach with arms, hands, fingers, lift and/or move up to 10 pounds. Occasionally lift materials up to 40 lbs., bend, stoop, crouch or kneel as needed. Prolonged periods of sitting at a desk and working on a computer.
• Vision & Dexterity: Frequent computer use, visual acuity, and manual dexterity for documentation.
• Communication & Stress Tolerance: Ability to manage multiple priorities, and maintain professionalism in high-stress environments.

Travel Requirements

• Must have a valid driver license and personal automobile insurance.
• Must be able to travel as needed/required. Traveling up to 40% required.