Program Assistant- (DVC- Retention, Basic Needs and Wellness/Food Pantry)

Contra Costa Community College District; Pleasant Hill (CA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Retirement plan

Deferred compensation

Job summary

Contra Costa Community College District in Pleasant Hill, CA, is seeking a Program Assistant for DVC retention, basic needs and wellness programs. The role provides administrative support to coordinate student services on campus and to assist students navigating college processes.

The position emphasizes social justice and equity, with responsibilities including data collection for reports, eligibility processing for categorical programs, and coordinating trainings and workshops.

Qualifications

• Two years of experience performing responsible administrative duties.
• High school diploma or GED plus related coursework.

Responsibilities

• Provide administrative support for coordinating a student services program.
• Prepare correspondence, memos, and statistical materials; answers phones.
• Compile data from various sources for statistical and student data reports for District and State Chancellor’s Office.
• Reviews applications or program documents to determine acceptance; processes eligibility and services for categorical programs in compliance with Title 5 regulations.
• Assists in development and delivery of workshops and training for staff and faculty.
• Assists students navigating college processes and connects them with services and external resources.

Skills

Administrative duties

Education

High school diploma or GED

Job description

Program Assistant- (DVC- Retention, Basic Needs and Wellness/Food Pantry)

Join Our Mission To Transform Lives

NOTE: New employees will be placed at the first step which is $56,424 per year, second step $59,268 per year or third step at $62,268 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $68,724 per year is reached on the salary schedule. Yearly: $56,424, step 1 – $68,724, step 5

Our Vision for Social Justice

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet, we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds; students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first-generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

Duties

• Performs a variety of administrative support functions to assist in coordinating a student services program on assigned campus.
• Prepares correspondence, memos and statistical materials; answers phones.
• Compiles data from a variety of sources for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office for the purpose of complying with financial and legal program requirements.
• Reviews applications or other program documents to determine acceptance.
• Processes eligibility and services for categorical programs in compliance with Title 5 regulations.
• Awards and disburses support services (e.g. book vouchers, meal tickets, grants, etc.).
• Arranges, schedules and assists in the development of training programs for faculty, staff and managers; assists faculty as needed in providing information on specific programs or areas.
• Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
• Assists in the preparation of presentations, written information and other resource materials concerning available college and community services and programs.
• Assists in the development and performs delivery of workshops, activities and special programs to provide or promote access to and increased awareness of available student support services and programs; coordinates logistics, scheduling and participant communications.
• Coordinates with other departments and/or external vendors to arrange for support equipment, materials and services.
• Prepares and maintains records and files related to student contacts and the provision of services.
• Participates in and facilitates special events and activities as needed.
• Establishes appropriate linkages to special populations or community groups served; promotes program through participation in outreach and associations with high schools, middle schools or other local, regional or national organizations.
• Performs related duties as assigned.

Experience and Training

Two (2) years of experience performing responsible administrative duties in a related program.

Education / License or Certificate

Possession of a high school diploma/ GED or the equivalent plus additional coursework in a field related to the area of assignment.

Condition of Employment

Must not have any unresolved financial issues with the U. S. Department of Education that would prohibit the ability to obtain National Student Loan Data System ( NSLDS ) access immediately. Policies and regulations related to a specific student services program. Applicable laws and statutes governing access to public programs and services. Modern office procedures, practices and technology/equipment. Philosophy and objectives of students services programs. Problems encountered by students supported. English usage, grammar, spelling, punctuation and vocabulary. Basic statistical compilation and other record keeping methods and procedures. Modern software applications (Microsoft Office Suite, etc.).

Minimum Qualification-Ability To

• Assist students in identifying concerns and problems and suggest appropriate alternatives to resolve those concerns.
• Prepare and maintain a variety of records, reports, and confidential materials related to students.
• Schedule and perform a variety of support functions pertaining to assigned student support program area.
• Understand and carry out verbal or written instructions.
• Communicate effectively, both orally and in writing.
• Work independently and exercise good judgment in performing assigned duties.
• Keyboard with accuracy.
• Establish and maintain effective working relationships with those contacted in the course of performing required duties.
• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Desirable Qualifications

• Able to lift and carry at least 50lbs.
• Valid California driver’s license, a clear driving record in California, and a willingness to drive locally to pick up food and products for the Basic Needs department.
• Experience and desire to work with the diverse students served by Basic Needs, Retention, and Wellness programs and services.

Foreign Degree and Credit Statement:

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

Job Open Date:

10/15/2026

Job Close Date:

11/03/2026

Employee Benefits:

Insurance: The district offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents.

Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employees are members of Safety Public Employees Retirement System.

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection