Student Services & Community Engagement Lead

University of Michigan; Ann Arbor (MI); Hybrid; USD 42,000 - 60,000; Full time

Job summary

The English Language Institute (ELI) at the University of Michigan seeks an experienced Student Services and Community Engagement Coordinator to join its administrative team. You will support enrollment, scheduling, and advising, coordinate summer programs and international student processes, and drive community-building initiatives for a diverse student body.

You will report to the ELI Director and work within a hybrid environment to enhance campus belonging, plan events, and maintain

Qualifications

• Associate degree and at least four years of office experience.
• 2-years experience in a curriculum building/course maintenance role in a U.S. higher education department using a system such as PeopleSoft.
• Excellent oral and written communication skills.
• Strong skills with Google Suite and MS Office tools.
• Demonstrated ability to work with diverse populations and build rapport.

Responsibilities

• Support student services, including enrollment, scheduling, and advising activities.
• Coordinate ELI Summer Programs and international student processes.
• Plan and manage ELI's Conversation Circles and community engagement activities.
• Maintain data records for academic programs and attendance; monitor emails.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Team collaboration

Diversity and inclusion awareness

Global/multicultural outlook

Education

Associate degree

Bachelor's degree preferred

Tools

Google Suite

MS Office

PeopleSoft

MailChimp

MPathways

Job description

The English Language Institute (ELI) at the University of Michigan seeks an experienced Student Services and Community Engagement Coordinator to join its administrative team. You will support enrollment, scheduling, and advising, coordinate summer programs and international student processes, and drive community-building initiatives for a diverse student body.

You will report to the ELI Director and work within a hybrid environment to enhance campus belonging, plan events, and maintain