COORDINATOR / INTERNATIONAL STUDENT WELCOME CENTER

Uniglobalcareers; Mount Pleasant (MI); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Central Michigan University is seeking a Coordinator for the International Student Welcome Center in Mount Pleasant, Michigan. The role provides day-to-day leadership and supports service delivery for international students pursuing a degree.

You will oversee student employees and coordinate a one-stop-shop for information, ensuring timely communication and high-quality customer service throughout onboarding and orientation.

Qualifications

• Experience supporting international students.
• Ability to provide accurate information and customer service.
• Ability to coordinate services and day-to-day operations.
• Ability to manage student employees.
• Ability to support international student onboarding processes.

Responsibilities

• Provide day-to-day leadership within the International Student Welcome Center.
• Deliver services and support to international students.
• Manage a team of student employees.
• Coordinate a one-stop-shop for information for international students pursuing degree programs.
• Ensure relevant information is readily available to students.
• Deliver information with accuracy and excellent customer service.
• Assist with international student recruitment activities.
• Support onboarding processes for students.
• Assist with international student orientation.
• Issue or update I-20 documents.
• Work under the direction of the Executive Director of International and Graduate Admissions.

Skills

Experience supporting international

Customer service

Coordination of services

Managing student employees

Onboarding/orientation support

Job description

United States — International Student Market

1.2M inbound students (2025) +3%

1. India 363K

2. China 266K

3. South Korea 42K

4. Canada 30K

5. Vietnam 26K

9 international branch campuses in United States

OVERVIEW Central Michigan University is seeking a Coordinator for the International Student Welcome Center in Mount Pleasant, Michigan. This position provides day-to-day leadership and supports service delivery for international students pursuing a degree at the university. Working under the direction of the Executive Director of International and Graduate Admissions, the coordinator helps ensure students receive accurate information and strong customer service throughout key stages of the student experience. The role includes oversight of student employees and coordination of a one-stop-shop model designed to support international students. Responsibilities also include assisting with onboarding activities and maintaining timely communication and information services for students.

Key responsibilities

• Provide day-to-day leadership within the International Student Welcome Center


• Deliver services and support to international students


• Manage a team of student employees


• Coordinate a one-stop-shop for information for international students pursuing degree programs


• Ensure relevant information is readily available to students


• Deliver information with accuracy and excellent customer service


• Assist with international student recruitment activities


• Support onboarding processes for students


• Assist with international student orientation


• Issue or update I-20 documents


• Work under the direction of the Executive Director of International and Graduate Admissions

Requirements

• Experience supporting international students


• Ability to provide accurate information and customer service


• Ability to coordinate services and day-to-day operations


• Ability to manage student employees


• Ability to support international student onboarding processes


• Ability to assist with orientation, check-in, and I-20 updates WHY THIS ROLE MATTERS International students often rely on clear communication, accurate information, and responsive support during important stages of their educational journey. A coordinator in this role helps create a welcoming environment that supports student success and improves the overall experience for students pursuing an international degree. Strong coordination and service delivery can also help institutions maintain effective onboarding and communication processes for international students. This work contributes to a positive student experience from arrival through enrollment support.